Maintenance Technician, Multifamily

Job Title

Maintenance Technician, Multifamily

Element at 3900 ( )

Job Description Summary

The Maintenance Technician provides support and is accountable for delivering on our commitments to our residents. This includes quality move‑ins, residential satisfaction, expedited service, and personal attention. The Maintenance Technician responds to our residents' service needs and is instrumental in helping deliver superior customer service.

Essential

Job Duties

• Prepares make‑ready apartments, including painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any other necessary tasks to provide residents with a quality move‑in experience.
• Responds to resident requests in a timely manner with a professional attitude.
• Provides support and is accountable for delivering commitments to residents: quality move‑ins, residential satisfaction, expedited service, and personal attention.
• Has knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry, painting, and snow removal (if applicable).
• Maintains grounds, pools/hot tubs, common areas, and dog park amenities to keep them clean, operational, and safe.
• On‑call scheduling may be required to respond to after‑hour emergencies.
• Reports maintenance concerns on vacant units, models, and common areas to the Maintenance Supervisor.
• Performs maintenance as scheduled by the Maintenance Supervisor.
• Is knowledgeable of state, local, and federal fair housing laws.
• Attends and participates in training programs as required by Cushman & Wakefield.
• Performs all duties as assigned in a timely manner.
• Delivers superior customer service and represents the company in a professional manner at all times.
• Dresses per Cushman & Wakefield uniform and professional appearance standards.
• Maintains all safety procedures and safeguards company tools and equipment.
• Achieves high productivity through reliable attendance; reports tardiness or attendance issues to the immediate supervisor.
• Performs any other related duties as required or assigned.

Competencies

• Valid Driver's license, EPA 608 – Minimum Type II and CPO or local city required certificate.
• Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions.
• Ability to compute rates, ratios, percent and to prepare and interpret bar graphs.
• Ability to solve problems involving several known variables in routine situations.
• Ability to use common sense to carry out written, oral or diagrammed instructions.
• Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, decimals.
• Ability to write routine reports and correspondence.
• Follow all safety procedures.

Important Education

High School Diploma, GED, Trade, Technical, or Vocational school.

Important Experience

1+ years of related experience.

Work Environment

This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regularly required to travel between properties in varying weather conditions.

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Employees must stand and walk for extended periods, ascend and descend staircases, ladders, and step stools, and may be required to travel outside buildings in varying weather. May be required to remain in a stationary position (sit or stand) 85% of the time;

regularly operate office machinery. Must be able to travel up to 10% of the time. Must be able to exert up to 100 pounds occasionally, frequently, or constantly to lift, carry, push, pull, or move objects.

Other Duties

This job description is not designed to cover a comprehensive list of activities; other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Compensation

Compensation range: $23.80 - $28.00 per hour. The compensation offered will depend on factors such as collective bargaining agreement coverage, geographic location, market pay rates, and candidate’s experience and qualifications.…