Front Desk - Weight Loss Office

Front Desk & Wellness Support Specialist

Health & Wellness Practice | Client-Focused Role | Growth Opportunity

Are you passionate about health, wellness, and helping people achieve meaningful goals?

We are seeking an energetic, personable, and motivated Front Desk & Wellness Support Specialist to join our growing wellness team. This unique role combines front office responsibilities with client support and accountability, making it ideal for someone who enjoys building relationships, providing encouragement, and creating exceptional client experiences.

As a key member of our team, you'll help clients stay engaged and motivated throughout their wellness and weight loss journeys while ensuring our office operates smoothly and professionally.

This is a non-licensed wellness support role focused on client motivation, education, scheduling, accountability, and customer experience—not medical diagnosis or treatment.

Why Join Our Team?

Opportunity to make a positive impact on clients' health and wellness goals

Supportive, team-oriented work environment

Dynamic role with a mix of client interaction, wellness support, and office administration

Professional growth opportunities within a growing wellness practice

Positive, high-energy atmosphere focused on helping people succeed

Front Desk Responsibilities

Welcome and check in clients in a professional and friendly manner

Schedule appointments and manage provider calendars

Answer phone calls, text messages, and client inquiries

Process payments, memberships, and retail transactions

Maintain accurate client records and office documentation

Assist with inventory management and retail product sales

Help maintain a clean, organized, and welcoming office environment

Support marketing initiatives, social media content, and promotions as needed

Wellness Support Responsibilities

Provide encouragement, accountability, and motivational support to clients

Guide clients through established wellness and weight loss programs

Assist with progress tracking, measurements, and goal setting

Educate clients on healthy lifestyle habits, hydration, exercise, and consistency

Conduct client follow-up and check-in communications

Maintain accurate client notes and progress records

Support red light therapy sessions and client experiences

Help create a positive, encouraging, and results-focused environment

What We're Looking For

Friendly, outgoing, and professional personality

Passion for health, wellness, fitness, or personal development

Strong customer service and relationship-building skills

Excellent communication and organizational abilities

Detail-oriented and comfortable multitasking

Self-starter who works well independently and as part of a team

Comfortable discussing goals, accountability, and healthy lifestyle habits with clients

Sales, retail, wellness, fitness, coaching, or front desk experience is a plus

Work Locations

Training will take place in our New City office.

Primary work location will be our West Nyack office, with occasional coverage at other locations as needed.

Schedule

Monday – Thursday: 12:00 PM – 7:00 PM

Friday: 9:00 AM – 1:00 PM

Saturday: 9:00 AM – 1:00 PM

Ideal Candidate

This role is perfect for someone who enjoys helping others stay motivated, loves interacting with people, and wants to be part of a team that positively impacts clients' lives every day.

If you're looking for a position where you can combine customer service, wellness support, accountability coaching, and team collaboration, we'd love to meet you.

Apply today and help our clients achieve healthier, happier lives.