Director of Technology & Innovation

Gould & Ratner is creating a new senior leadership role to give the firm's technology and innovation function strategic direction. The firm makes significant investments in technology and is ready for a senior leader to own the strategy, integrate those investments, and build the function forward.

The role will report directly to the Chief Operating Officer, and has full Management Committee support. The DTI will lead the internal technology team, manage the firm's relationships with its managed services provider and other external partners, and set the agenda for what technology work happens and how.

RESPONSIBILITIES

• Own the firm's technology and innovation strategy and roadmap.
• Lead and develop the internal technology team.
• Manage the firm's relationships with external technology partners, which currently include the managed services provider, fractional CTO, and AI consultants.
• Set the project agenda: decide what gets done internally, what gets done externally, and how the team's capacity is protected for strategic work alongside day-to-day demands.
• Oversee core platforms — document management, time entry, billing, security, and productivity tools.
• Drive the firm's AI strategy and adoption program, including the AI Champions initiative across practice groups.
• Lead the cloud migration roadmap in partnership with the MSP.
• Provide regular technology updates and reporting to the COO, management committee, and firm partners.
• Manage vendor contracts, the technology budget, and hardware lifecycle standards.