2nd Shift Direct Care
Mental Health Association - Western MA · Springfield, Massachusetts, United States · Posted Jun 26, 2026
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Position Summary
Direct Care Workers will provide a supportive environment in a community residential setting, empowering the participants who have been impacted by homelessness, psychiatric diagnosis, trauma, and/or addiction in achieving their vision of recovery and rehabilitation, focusing on strength and resiliency through person-centered planning. They will perform responsibilities professionally, in accordance with MHA’s Core Values (Respect, Integrity, and Compassion), organizational mission, policies, practices, program funding and applicable regulatory agency guidelines.
Pay Range: $19 - $21 an hour
Open Shift: Alternating weeks, (40hrs)
Week #1: Monday through Friday 3pm-11pm
Week #2: Saturday through Wednesday 3pm-11pm
Key Responsibilities
Support participants with daily routines (cooking, cleaning, hygiene, etc.)
Teach life skills and promote independence
Provide transportation to appointments or activities
Encourage self-advocacy and connect participants to community resources
Facilitate group activities and house meetings
Respond to health or behavioral concerns using supportive strategies
Maintain accurate documentation and uphold safety protocols
About the Division of Recovery Services (DRS)
The Division of Recovery Services (DRS) supports individuals of all ages navigating mental health and substance use challenges. Our youth residential programs provide a safe, structured environment for adolescents involved with the Department of Children and Families (DCF) to address behavioral health needs. For adults, DRS offers residential and outreach support for those in recovery or living with addiction, including many with co-occurring mental health concerns. Through compassionate, trauma-informed care, we help individuals build coping skills, restore stability, and work toward long-term recovery and wellness.
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.