Office Assistant

Company Description CEMENT MASONS LOCAL UNION NO 111 is a labor organization based at 165 Division Street in North Tonawanda, New York, serving cement masons and related trades in the region. The union supports its members through representation, advocacy, and access to benefits and training opportunities. As a membership-focused organization, it maintains an office to manage daily operations, member services, and communications. The office team plays a key role in delivering professional, responsive support to members and partners. Applicants can expect a collaborative environment centered on service, reliability, and community.

Role Description The Office Assistant is a part-time, on-site role based in Tonawanda, NY. This role supports daily office operations, including answering and directing phone calls, welcoming visitors, and responding to general inquiries. The Office Assistant will handle clerical tasks such as filing, data entry, processing mail, maintaining records, and organizing documents. Responsibilities also include operating standard office equipment, scheduling appointments or meetings, and assisting with basic correspondence, forms, and member communications. The role requires a detail-oriented professional who can manage multiple tasks, maintain confidentiality, and provide courteous support to members, staff, and external contacts.

Qualifications

• Strong phone etiquette and communication skills to interact professionally with members, visitors, and staff.
• Administrative assistance and clerical skills to manage filing, data entry, document preparation, and record keeping.
• Ability to operate and troubleshoot common office equipment such as printers, copiers, scanners, and fax machines.
• Basic computer proficiency, including email, word processing, and spreadsheets.
• High attention to detail, reliability, and strong organizational skills.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Prior experience in an office or customer service environment is preferred.
• High school diploma or equivalent required; additional administrative training is a plus.