German Customer Care for Mercedes (Remote) | Work and Live in Greece

Are you a German speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated German-speaking Customer Care to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction.

Please note: While you will be dedicated to representing Mercedes, you will be directly employed by our partner—an industry-leading digital solutions and customer service provider based in Greece.

If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package , enabling you to relocate to Greece stress-free.

Key Responsibilities

Handle customer inquiries for German speaking customer through phone, chat and/or email.

Resolve complaints professionally to maintain high customer satisfaction.

Accurately document all customer interactions in the CRM system.

Collaborate with internal teams to improve product support and customer service processes.