Sourcing & Meeting Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Amex GBT is seeking a dynamic and thorough Sourcing and Meeting Manager to serve as the primary client liaison and strategic leader for assigned meetings and events programs. In this role, you will orchestrate every aspect of program delivery—from contract execution through final billing—while maintaining outstanding levels of customer service and building lasting client relationships. You'll work across diverse industries and program types, handling complex logistics, coordinating with multiple stakeholders, and ensuring that every program exceeds client objectives and expectations.

What You'll Do:

•

Lead client partnershipsby serving as the primary point of contact for assigned programs, maintaining proactive communication, and ensuring alignment between client expectations and program delivery.

•

Lead end-to-end program logisticsfrom post-contract execution through final billing, including site inspections, itinerary development, and comprehensive program documentation.

•

Source and negotiate third-party contractsincluding hotels, destination management companies (DMCs), airlines, and other suppliers while monitoring attrition dates, cancellation policies, and service execution.

•

Develop and maintain detailed program timelines and workflowsin collaboration with clients and suppliers to ensure accurate, timely handling of all program details and requirements.

•

Conduct regular status meetings and stakeholder communicationthroughout the program lifecycle, from pre-launch through post-event, to ensure objectives are met and issues are resolved promptly.

•

Handle program