Residential Moving Sales Consultant (Local, Long Distance & International)

We are seeking an experienced Residential Moving Sales Consultant with a strong background in the moving industry. This role is responsible for managing the full sales cycle—from inbound lead qualification through closing—across local, long-distance, and international relocations.

This is primarily an in-office position with flexibility for occasional remote work. The ideal candidate thrives in a fast-paced environment, is highly organized, and understands the nuances of residential moving sales.

Key Responsibilities

Sales & Lead Management

• Handle inbound residential moving leads via phone, email, and web inquiries
• Qualify prospects and guide them through the appropriate estimate process (phone, virtual, or in-home)
• Prepare accurate and competitive estimates for local, long-distance, and international moves
• Manage and maintain a consistent sales pipeline and workflow
• Follow up consistently to convert leads into booked jobs

Client Experience

• Serve as the main point of contact from initial inquiry through booking
• Understand customer needs and provide tailored moving solutions
• Deliver a high-touch, professional experience that reflects our brand standards
• Address questions, concerns, and changes throughout the sales process

Collaboration & Coordination

• Work closely with operations and dispatch to ensure seamless execution of booked moves
• Collaborate with inside sales and administrative teams to support lead flow and scheduling
• Assist with coordination related to apartment building elevator reservation programs when needed

Performance & Accountability

• Meet and exceed individual sales targets and KPIs
• Maintain accurate records of all sales activities in CRM systems
• Provide updates on pipeline, booked revenue, and forecasting
• Follow company sales processes and best practices consistently

Business Development

• Generate referrals and repeat business through strong relationship management
• Identify opportunities to upsell services such as packing, storage, and specialty moving
• Stay informed on industry trends and competitor offerings

Qualifications

• Required: 2+ years of sales experience in the moving and relocation industry (residential preferred)
• Proven ability to close sales and manage a pipeline
• Strong knowledge of local, long-distance, and/or international moving processes
• Excellent communication and customer service skills
• Highly organized with strong time management abilities
• Proficient in Microsoft Office and CRM systems
• Self-motivated, results-driven, and team-oriented
• Transportation to work in Elk Grove Village office
• Experience with moving software and virtual survey, a plus

What We Offer

• Competitive base salary + commission structure
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Supportive team environment with ongoing training and development
• Opportunity to grow within a well-established and respected company
• Hourly range of $20-35

About Us

Mid-West Moving & Storage has been a trusted name in the moving industry for over 43 years, delivering exceptional relocation services across local, long-distance, and international moves. Known for our commitment to customer experience, operational excellence, and strong team culture, we are growing and looking to add a driven sales professional to our residential division.