Senior Sales Trainer

Who We Are

Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provide the world’s leading brands with AI-powered solutions across the full AR lifecycle—from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes.

We’re an AI-first company, not just in what we build for our customers, but in how we work. Across every function, our teams use AI tools daily to work faster, make better decisions, and deliver higher-quality outcomes. We hire exceptional people, give them cutting-edge AI capabilities, and measure success by the impact they create. If you want to do the best work of your career at the frontier of AI and fintech, Billtrust is the place to do it.

Our Values

Customers

We relentlessly increase value for customer and do the right thing for them.

Action

We make ‘thoughtfully fast’ decisions, act quickly, cut through red tape, deliver progress not perfection, take ownership and accountability.

Team Spirit

We put the team ahead of ourselves, foster trust and respect, collaborate with passion, despise toxic politics, value our differences, and celebrate together.

Innovation

We challenge the status quo, experiment thoughtfully, and are novel and brilliant in what we create.

Excellence

We love to win, but we hate losing even more. We aspire to be the best and take pride in our work. When we fall short, we own it and come back stronger.

About the Role:

Billtrust is seeking a Senior Sales Trainer to own and elevate how our Go-To-Market teams learn, adopt, and execute. You'll serve as an enablement partner to New Logo Sales, Expansion Sales, Business Development, and Pre-Sales - building scalable frameworks, driving GTM tool adoption, and translating complex technology into clear, compelling language sellers actually use.

This role reports to the Director of Sales Enablement and is a foundational hire on a growing team — you'll have real ownership and direct visibility to senior leadership from day one.

What You'll Do:

GTM Tooling Systems

Own the administration, optimization, and adoption strategy for the GTM tech stack - including Mindtickle, Gong, Salesforce, LinkedIn Sales Navigator, and Outreach

Serve as the internal expert and champion for enablement platforms

Ensure content in CMS/LMS platforms (e.g., Mindtickle) is current, searchable, and actually used

Leverage Gong and Salesforce data to surface coaching insights, track rep behavior change, and demonstrate program ROI to executive stakeholders

Enablement Program Design Execution

Design and drive onboarding and ever-boarding programs that compress ramp time and build durable skills

Build and maintain structured learning paths, certifications, and reinforcement programs tied to MEDDPICC and Billtrust's evolving GTM motion

Facilitate high-impact live and virtual training sessions, including in-person onboarding weeks in Nashville

Translate complex product, market, and competitive information into crisp, accessible frameworks sellers can use in the field the same day

Partner with Sales Managers to coach rep behaviors through observation, structured feedback loops, and reinforcement tools

Content Creation Field-Ready Assets

Develop and maintain a library of high-quality enablement content including training decks, one-pagers, battlecards, and email templates that reps can deploy immediately

Translate product updates, competitive shifts, and GTM changes into seller-ready assets on compressed timelines

Cross-Functional Alignment Executive Partnership

Present enablement strategy, program results, and recommendations with executive-level clarity and confidence

Align closely with Product, Marketing, Revenue Operations, and Sales leadership to ensure enablement keeps pace with a rapidly evolving roadmap

Drive GTM readiness for product launches, competitive shifts, and methodology changes—often on compressed timelines

Support adjacent teams including Customer Success and Pre-Sales as scope demands

Force Management Command of the Message

Champion and reinforce Force Management principles across GTM teams, ensuring reps can consistently qualify, advance, and close deals using a shared language and framework

Drive adoption of Command of the Message, coaching sellers to articulate Billtrust's value in the customer's language

Embed MEDDPICC rigor into onboarding, deal reviews, and ongoing coaching to strengthen pipeline quality and forecast accuracy

Partner with Sales leadership to assess methodology adherence and identify coaching gaps, using Gong and Salesforce data to reinforce key behaviors at scale

What You'll…