REIMBURSEMENT ASSISTANT - (Medical Biller/Billing Specialist)

• Work Schedule is Mon - Fri 8:00am - 4:30pm OR 6:00am - 2:30pm. 3+ years of medical billing, commercial insurance collections and MyAvatar software experience preferred **

**Hourly Range is $30 - $31.74 depending on years of experience. **

We offer a competitive package of employee benefits for 30 to 40-hour week positions. You will receive a defined contribution amount of up to $15,433.08 per year (prorated for part-time employees working less than 40 hours per week) to purchase the benefits of your choice on a cafeteria plan basis. Any amount of this defined contribution not used towards your benefits will be paid to you as taxable earnings. We offer a retirement plan with a generous employer match starting at 4% after one year of employment. Our paid time off is also more generous than many employers with vacation time accruing up to 25 days per year, 6 days of sick time per year and 12 paid holidays.

The benefits offered in our cafeteria plan are as follows:

• Medical benefits –Kaiser-ranging from $0 Deductible Plan with $15 Copay to $,3400 Deductible Plan with Health Savings Account. Sutter Health plans are also available from $0 Deductible Plan to $2,500 Deductible Plan.
• Dental benefits –Guardian: 1 dental HMO and 2 PPOs
• Vision benefits – 2 options from Guardian VSP: a standard vision plan and an enhanced vision plan

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Provides billing support functions including but not limited to:
• Verifies accuracy of payments;
• Researches denials;
• Prepares monthly accounts receivable reports;
• Provides initial review and conveys findings to manager;
• Investigates aged accounts receivables and rejection patterns;
• Prepares reports and conveys findings to manager;
• Handles telephone communications;
• Prioritize incoming requests and assigned tasks;
• Schedules appointments and meetings;
• Prepares purchase orders.
• Serves as backup contact for department on billing issues, questions and policies, communicates departmental concerns to manager for further analysis, resolution and/or direction.*
• Demonstrates ability to make numerical calculations.
• Demonstrates ability to type a variety of documents from rough draft or other sources using computer word processing, spreadsheets, database or other applications, and compose and type routine correspondence.
• Arranges for and provide meeting support including taking and transcribing minutes for distribution.
• Updates and maintain filing and record keeping systems, schedules and rosters, and databases. Including computer data entry.
• Handles routine information and/or inquiries on activities, processes, policies and procedures established programs and when required refer inquiries/calls to other staff as appropriate.
• Coordinates and direct activities of other staff in work unit. Perform duties of other reimbursement and support and finance staff in their absence or as assigned or required
• Processes request for services including necessary follow-up activities to clarify concerns or obtain information or otherwise ensure the quality and accuracy of service delivery and the data generated in order to bill.

OTHER DUTIES AND RESPONSIBILITIES:

• Participates in community, agency, team trainings and staff and agency meetings as required.*
• Train newly hired staff in reimbursement/billing processes.
• Perform other duties as assigned.

KNOWLEDGE, SKILL, AND ABILITIES REQUIRED: (E = Essential; D = Desired)

• High School diploma GED, or equivalent education and a minimum of one year (E) of responsible, full-time experience in a billing capacity (E) two years preferred (D). Associate’s degree or graduation from a recognized Business School or a related field (D).
• Proven typing speed of 40 net wpm (E); 50 net wpm (D); computer literacy; ability to use MS Office applications—Word; Excel; Outlook—and Windows-based databases at an intermediate level (E); familiarity with databases. (D)
• Familiarity using and maintaining a variety of common office equipment, such as fax machines, computer printers, photocopiers, and multi-line phone systems. (E)
• Effective oral and written communication skills, including appropriate English grammar, spelling and punctuation; legible handwriting or printing; proof and edit others’ and own work. (E)
• Demonstrated task management and execution skills and the ability to:
• Coordinate more than one task and be flexible; maintain timelines and deadlines; (E)
• Adapt to changing systems, methods, and environments; (E)
• Stay calm and reassuring in stressful situations and with agitated individuals in person and on the phone; (E)
• Work with minimal supervision and demonstrate resourcefulness in completion of tasks; (E)
• Recognize, investigate, troubleshoot, and resolve problems; (E)
• Respect and maintain confidentiality; (E)
• Work effectively with persons of different value systems, ethnicity, cultural backgrounds, language capabilities, and disabil…