Social Worker/Case Manager

Our Vision:

Constella Care supports people with serious mental illness by providing comprehensive care and connecting them to the right resources at each stage of their journey.

At Constella, we believe that everyone living with a serious mental illness deserves the opportunity to progress toward a healthier, more stable life. Our mission is to transform care for people with serious mental illness by engaging them where they are, providing comprehensive and innovative treatment plans, and connecting patients to expansive community resources for longitudinal support.

If you're inspired by our mission to connect the dots of complex care to improve life for people living with serious mental illness, we'd love for you to join us. Together, we can make a difference, starting with this role.

What You'll Own:

• Lead social determinants assessments for members on your pod and own the action plan that comes out of them, including housing applications, benefits enrollment, legal aid referrals, and entitlement navigation
• Drive SSDI and SSI applications for members who qualify, from initial screening through submission and follow-through
• Serve as the connective tissue between the clinical team and the broader ecosystem of community resources, making sure nothing falls through the cracks when a member needs help that lives outside the four walls of a clinic
• Provide individual therapy and crisis intervention, working closely with the NP and treating psychiatrist to keep psychosocial and clinical treatment plans aligned
• Partner shoulder-to-shoulder with Community Health Workers in the field, supporting the hardest cases and stepping in when clinical judgment is needed
• Coordinate with hospitals, inpatient psychiatric facilities, crisis stabilization units, courts, and community providers during transitions of care and acute events
• Document clinical work thoroughly and on time in our EHR, and contribute to quality and outcome measures across the pod
• Help build Constella's model from the inside. You'll be one of our first Social Workers on the ground, and what works in your caseload will shape how we train and support every Social Worker who comes after you.

Who We Need:

• A clinical social worker who is drawn to, not worn out by, the complexity of serving people with serious mental illness, substance use disorders, and significant social need
• Someone who sees the social work role as clinical and practical at once. You can sit with someone in distress in the morning and fight with a benefits office in the afternoon.
• A clinician comfortable working outside an office, including home visits, hospital discharges, shelters, and community settings
• Someone who treats CHWs, NPs, and MAs as equal partners, not support staff, and who gives and receives feedback easily
• A builder, not a maintainer. You are energized by creating workflows and playbooks that don't exist yet.
• Someone who can manage both clinical rigor and human flexibility at the same time

What Success Looks Like:

• Members on your pod have real progress on the social needs that drive their health: stable housing, active benefits, connection to community resources, and a clear plan when things go sideways
• SSDI and SSI applications move from idea to submission to approval for the members who qualify
• Strong clinical support for the hardest cases on the pod, with good alignment between psychosocial and medical treatment plans
• Reduced avoidable crises, ED visits, and hospitalizations for the members you touch
• A social work playbook that becomes the template for future Constella pods

Your Superpowers:

• Licensed Clinical Social Worker (LCSW) in Kentucky, or LMSW with active progress toward independent licensure. MSW required.
• 3+ years of experience serving high-acuity behavioral health populations, ideally in community mental health, CCBHC, FQHC, ACT, inpatient psychiatric, hospital social work, or a comparable safety-net setting
• Comfortable navigating complex psychosocial needs alongside active clinical care
• SOAR trained, or willing to complete SOAR training shortly after hire
• Strong working knowledge of Medicaid, SSDI/SSI, housing programs, and community-based resources
• Experience with crisis intervention and de-escalation
• Strong EHR and documentation habits
• Valid driver's license, reliable transportation, and willingness to travel across the service area
• Based in Kentucky, in or near the service area

Pay: $85,000.00 - $90,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person