Medical Billing and Electronic Health Record System Manager (Administrative Officer)
City of Kansas City, MO · Kansas City, Missouri · Posted Jun 10, 2026
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Pay,Benefits, & Work Schedule
Full-time position available with the Health Department, Communicable Disease Prevention Division
Pay Range: $4,711–$7,067 per month
Work Location: 2400 Troost Ave
Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.
Application Deadline: June 22, 2026
Responsibilities
What you’ll do
- Manage and perform medical billing operations for clinical services, including charge entry, coding, claims submission, payment posting, accounts receivable, denial resolution, and collections to ensure accurate and timely reimbursement.
- Oversee and administer the Department’s electronic health record (EHR) system by running reports, creating queries, supporting staff, and optimizing workflows to support clinical and public health operations.
- Ensure compliance with federal, state, payer, and HIPAA requirements by maintaining accurate billing records, documentation, audit trails, and secure health information systems.
- Analyze billing performance, accounts receivable, reimbursement trends, and operational data to provide reports and recommendations to leadership that support revenue recovery and quality improvement.
- Develop, implement, and improve billing, data management, and EHR processes, policies, and procedures to increase efficiency, data quality, and system reliability.
- Provide training, technical guidance, and supervisory oversight related to billing processes, patient data collection, and health information systems.
What success looks like
- Medical claims are accurate, compliant, and processed on time with reduced denials.
- EHR systems function reliably and support reporting, clinical operations, and program needs.
- Billing and data workflows are clearly documented, understood, and consistently followed.
- Leadership receives clear, actionable insights on revenue, performance, and data trends.
- Staff feel supported and trained to use billing and EHR systems effectively.
What you get
- High-ownership role with influence over billing systems, data quality, and reporting.
- Opportunities to grow expertise in health information systems, compliance, and revenue management.
- Meaningful work that directly supports public health services and patient care.
Why this role matters
Public health programs depend on accurate data and reliable funding. This role ensures the Department is reimbursed correctly, patient data is secure and usable, and leadership can make informed decisions. Your work directly supports service continuity, compliance, and the effectiveness of public health programs across the City.
Qualifications
REQUIRES
- An accredited Bachelor’s degree and 3 years of professional experience in business or public sector administration to include at least 2 years performing administrative and/or supervisory work involving more complex projects or programs; OR an equivalent combination of qualifying education and experience with at least 2 years performing administrative and/or supervisory work involving more complex projects or programs.
Other Information
Why You'll Love Working with Us – Core Employee Benefits
Comprehensive Health Coverage
Affordable medical, dental, and vision plans with multiple options and low employee contributions.
Generous Paid Time Off
Enjoy vacation, sick leave, and 13 paid holidays—with accruals that grow the longer you're with us.
Secure Retirement Planning
City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security.
Support for Life’s Big Moments
Paid parental and bereavement leave to help you navigate major life events with peace of mind.
Tuition Assistance
Get reimbursed for eligible education expenses—invest in your future while you work.
Income Protection
Short- and long-term disability coverage options to safeguard your earnings.
Life Insurance Provided
City-paid life insurance with the option to add more coverage for extra peace of mind.
Community Volunteer Leave
Take up to 8 hours annually to give back to causes you care about.
Want the Full Picture?
Click here for a complete benefits summary.
URGENT!!! CRITICAL RECRUITMENT INFORMATION
Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes pro