Program Manager - Transformation PMO: Supply Chain Center of Excellence

Job Description

We are building a next-generation PMO that redefines how strategy, execution, and governance intersect across our global supply chain. This role sits at the core of that transformation, designed not just to manage projects, but to architect the structure that drives clarity, speed, and measurable business value across complex, cross-functional programs.

As Program Manager in Supply Chain Center of Excellence, you will lead the evolution of our PMO with a focus on scalability, accountability, and enterprise discipline. You will shape portfolio-level governance, define normalized intake and prioritization frameworks, and enable delivery excellence through rigorous process standardization and tool integration.

This isn’t about managing to status; it’s about enabling transformation. You’ll partner closely with senior leaders across Global E2E Supply Chain, IT, and other adjacent Business teams to stand up the foundational capabilities that fuel strategic growth. Your work will span the full initiative lifecycle from early-stage planning to post-deployment tracking, collaboration, and executive alignment.

You’ll be at the forefront of embedding a consistent delivery model that integrates intake, planning, risk transparency, execution oversight, and KPI reporting. Your influence will guide how programs are initiated, executed, and measured ensuring alignment between strategy and delivery while driving scale across the enterprise.

Essential Duties & Responsibilities:

AI & Automation Enablement

Support AI/ML use cases such as forecast improvement, route optimization, and predictive maintenance

Help identify automation opportunities within transactional and operational processes

Monitor performance of automated workflows and digital tools

Program leadership

Drive high-priority, cross-functional programs/projects from planning through execution spanning Supply Chain, Digital Transformation, Procurement, IT and Business Units

Create Jira, Smartsheet, and integrated reporting tools to track program health, dependencies, and delivery velocity across multiple teams

Own the creation of executive-ready storytelling materials in PowerPoint that translate complexity into clarity

Co-lead steering and planning reviews with executives to anchor strategy delivery to data-informed KPIs and real business outcomes.

Contribute to the formalization of PMO processes, helping define “what good looks like” for our future state delivery model

Analytics & Decision Support

Analyze supply chain data to identify performance gaps and improvement opportunities

Develop dashboards and reports to support planning, inventory, service, and logistics decisions

Support predictive analytics initiatives including demand forecasting and inventory optimization

Assist in building business cases using data modeling and scenario analysis

Stakeholder Management

Collaborate with planning, procurement, logistics, IT, and finance teams

Work closely with leadership to scale a culture of accountability, value-driven delivery, and operational transparency

Prepare presentations and status updates for transformation leadership

Support change management, training materials, and end-user documentation

Coordinate with external technology vendors and implementation partners

Execution Excellence

Create PM governance of models, milestone planning standards, and project dashboards that enhance visibility and execution discipline

Embed best practices into hybrid workstreams and supporting business-side PMs with tools, templates, and coaching

Develop and lead training and onboarding for initiative leads and program managers on PMO processes

Drive adoption of strategic frameworks and reinforce a delivery mindset across all initiatives

Process Improvement

Map current-state supply chain processes and identify digitization opportunities

Support continuous improvement initiatives using Lean and process excellence methods

Track KPIs and performance metrics for transformation programs

Assist in root cause analysis of service, cost, and efficiency issues

Digital Transformation Support

Support implementation of digital supply chain tools including planning systems, control towers, and automation solutions

Assist with configuration, testing, and deployment of new systems and enhancements

Document business requirements, process flows, and standard operating procedures

Participate in user acceptance testing (UAT) and system validation activities

Required:

Bachelor’s degree in supply chain, Engineering, Operations, Business Analytics, Data Science, Information Systems, or related field

Minimum of 0-5+ years of program management experience in a matrixed Supply Chain organization

Strong understanding of E2E Supply Chain experience with emphasis on how supply chain, IT, and Business Functions intersect in roadmap planning and delivery

Supply Chain corporate experience coupled with blue chip consulting experience preferred but not mandatory

Experience in Hi-Tech su…