Data Center Operations Manager

Advance your career with us and be part of a mission-driven team delivering critical telecommunications and recovery solutions.

At InfraServices, we’re more than a services provider — we’re innovators, problem-solvers, and collaborators. Our culture is built on a foundation of safety first, guided by a customer-focused philosophy, and defined by excellence and integrity.

Here, every voice is heard, fresh ideas are celebrated, and exceptional talent is valued. We’re committed to building an employee experience rooted in trust, respect, continuous learning, and growth opportunities. Whether you’re building cutting-edge infrastructure, supporting field operations, or driving business development, you’ll play a vital role in upholding our core values and delivering on our business objectives.

Job Summary: The Data Center Operations Manager is responsible for planning, executing, and optimizing field and project operations related to data center deployment services across multiple project sites and customers. This role oversees workforce management, project execution, operational readiness, customer coordination, safety compliance, quality performance, and continuous improvement initiatives in mission-critical environments. The Operations Manager provides leadership for field operations including rack and stack deployments, structured cabling, low voltage and electrical installations, equipment deployment, and infrastructure build activities while ensuring projects are completed safely, on time, within budget, and in accordance with customer and Company standards. The ideal candidate will be located in Northern Virginia.

Essential Duties and Responsibilities:

• Lead field and project operations for data center deployments, expansions, fit-outs, upgrades, and infrastructure installation projects
• Oversee rack and stack deployments, structured cabling, low voltage installations, electrical systems, conveyance systems, grounding, power distribution equipment, HVAC support activities, and related mission-critical infrastructure work
• Manage field teams, deployment leads, subcontractor coordination, and vendor activities to support successful project execution
• Forecast labor requirements and workforce scaling needs based on project pipeline and deployment demand
• Balance workforce utilization, crew structures, training initiatives, and bench management to support operational efficiency and deployment readiness
• Partner with project management, quality assurance, customers, vendors, and field leadership teams to support project execution and operational performance
• Translate project scope and customer requirements into executable field deployment plans, schedules, logistics coordination, and readiness activities
• Enforce Company safety policies, OSHA requirements, NFPA 70E standards, and customer safety expectations across all project sites
• Ensure execution of JSOs, JHAs, lockout/tagout procedures, PPE requirements, hot work controls, and stop work authority procedures
• Support quality assurance initiatives and partner with quality leadership to reduce punch list items, rework, and installation deficiencies
• Monitor and manage operational KPIs, labor costs, productivity metrics, resource utilization, and project financial performance
• Track operational performance metrics including cost per rack, port, row, room, cable installation productivity, installation quality, and rework reduction initiatives
• Serve as an escalation point for operational, customer, scheduling, and field execution issues
• Build and maintain relationships with customers, general contractors, OEMs, vendors, and project stakeholders
• Participate in customer meetings, OAC (Owner-Architect-Contractor) meetings, operational reviews, and deployment planning sessions
• Develop and maintain deployment standards, operational playbooks, workflows, installation methods, and best practices to support scalable field operations
• Support expansion into new deployment services, technologies, regions, and operational capabilities
• Oversee operations in live data center and mission-critical environments while ensuring adherence to operational controls, change management procedures, and contingency planning requirements
• Support multi-site deployments, multi-team builds, and large-scale rack deployment projects across regional and national markets
• Utilize operational and project management tools including Microsoft Project, Procore, Smartsheet, Excel, JIRA, ServiceNow, Autodesk, and related systems
• Follow all Company safety policies, customer site requirements, and established safe work practices at all times
• Maintain accurate operational reporting, forecasting, and administrative records
• Travel regularly to job sites, which may include overnight stays
• Other duties as assigned

Qualifications: To perform this job successfully, an…