Customer Service / Administrative Support Position

Position Type: Secretarial/Clerical/Administrative Assistant Date Posted: 2/24/2025 Location: Dayton Public Schools District: Dayton Public Schools Position: Administrative Assistant Reports To: Varies (Principal or Director) Salary Schedule / Grade: Refer to appropriate bargaining unit contract F.S.A Status: Non-exempt SUMMARY Under general supervision, perform a variety of specialized secretarial, administration, and clerical tasks to support the day-to-day operations of a school or department. Maintain clerical records, prepare correspondence, and create reports from such records. May be required to indirectly supervise other lower level clerical positions. Maintain control records on incoming correspondence and action documents. Maintain schedules and calendars of events for the assigned administrator and the overall department. Respond to general inquiries from employees, other departments, the Ohio Department of Education, attorneys, vendors, and the general public. ESSENTIAL DUTIES AND RESPONSIBILITIES (Incumbent performs a majority of the following duties) Customer Service Support and assist in providing quality services to students, staff, administrators, board members and the community. Organize and complete office projects, such as the preparation and distribution of invitations and special mailings; the assembly of guides, manuals, and training materials; Respond to inquiries from internal and external parties by phone, email, letter, and in-person for the purpose of providing information, facilitating communication among parties, and/or referring to others. Screen supervisor's phone calls and mail. Respond to questions and requests that can be appropriately handled at the clerical level. Coordinate a wide variety of programs and/or activities (e.g. classroom and site staff coverage, state testing, graduations and ceremonies, etc.) Orient new site personnel / team members (e.g. substitutes, staff, volunteers, etc.) regarding school and district practices (e.g. keys, folders, directions, building procedures, etc.) Oversee the work of office staff, student assistants, volunteers, etc. Calendar and Meeting Coordination Coordinate appointments for supervisor and building / department staff. Prepare and distribute agendas for building / department meetings in collaboration with meeting participants. Coordinate and make travel arrangements for department staff as needed. Track, prepare, and submit travel expenses and staff reimbursements for payment. Set confidentiality standards for department records according to federal, state, and local regulations and applicable district policy. Maintain records and data in computerized information systems. Update records and associated data as required. Secure records and maintain the confidentiality of all information according to district policy. Correspondence Prepare and type correspondence and reports for direct supervisor and building / department staff. Reports Compile data from various sources for completing assigned reports. Prepare statistical reports, forms, and newsletters using various software applications. Coordinate the distribution of materials to appropriate recipients. Copy, collate, and bind reports, logs, agendas, and other documents for distribution. Financial Support Prepare requisitions, vouchers, budget forms, financial statements and other financial data to support building / department operations. Maintain detailed records to support financial transactions. Verify and reconcile purchase orders, warehouse stock requisitions, payment requests, and/or other treasury-related activities. Investigate and resolve questions regarding financial transactions in collaboration with the assigned supervisor. Maintain and inventory of supplies and materials to ensure item availability as needed. HR / Payroll Matters Maintain time and attendance records for the building / department. Process HR and payroll transactions for building / department staff as required. Maintain a log of planned absences for building / department staff. CORE BEHAVIORS & COMPETENCIES Job-specific Coping with Stress = capable of handling interruptions to respond to urgent issues IT Skills = ability to use Microsoft Office, internet applications, and other software effectively in support of department duties Maintaining Confidentiality = ability to properly recognize and restrict confidential data to appropriate receivers of information Analytical Thinking = think critically and solve problems in difficult situations; appropriately organize and prioritize work to meet HR and payroll deadlines Data Accuracy = Strong attention to detail in an environment with significant amounts of repetition; error-free entry and reliable audits that minimize HR and payroll errors Organization Skills = ability to share information in meaningful ways; able to store records for quick, accurate retrieval Adaptability and Flexibility = willingness to change methods and approaches as appropriate Cus…