Enterprise Account Manager

We are partnering with a rapidly growing organization that is expanding its Enterprise Account Management team and seeking an experienced Enterprise Account Manager to lead and grow one of its most strategic, high-value enterprise accounts.

This is a high-impact role offering exceptional visibility, ownership, and career growth. As the primary relationship manager, you will serve as a trusted advisor to key client stakeholders, ensuring outstanding service delivery, driving account expansion, and fostering long-term strategic partnerships. You will play a critical role in shaping client success, identifying growth opportunities, and delivering measurable business outcomes.

Responsibilities

• Own the day-to-day and long-term success of a large enterprise-level client engagement.
• Act as the primary point of contact for client stakeholders, including senior leadership.
• Partner with internal recruiting and delivery teams to ensure high-quality execution across technical and professional hiring initiatives.
• Develop a deep understanding of the client's technology environment, hiring objectives, and workforce challenges.
• Lead regular client touchpoints, including status meetings, quarterly business reviews, and strategic planning sessions.
• Proactively identify risks, gaps, and opportunities within the account.
• Translate client needs into clear direction and priorities for internal teams.
• Monitor performance metrics, delivery outcomes, and overall account health.
• Identify opportunities to expand services, deepen partnerships, and drive revenue growth.
• Deliver a high-touch, white-glove client experience.

Requirements

• 4+ years of experience in Account Management, Customer Success, Client Services, or a related field within staffing, technology, professional services, or workforce solutions.
• Experience managing large, complex enterprise accounts.
• Strong understanding of technical roles, IT environments, or technology-driven organizations.
• Proven ability to manage multiple stakeholders and influence without direct authority.
• Highly organized with exceptional attention to detail.
• Strong communication and relationship-building skills.
• Ability to navigate ambiguity and adapt to evolving client needs.
• Data-driven mindset with the ability to translate metrics into actionable insights and business outcomes.

Preferred

• Experience in workforce solutions, RPO, staffing, or talent consulting.
• Exposure to large, multi-brand, or multi-business-unit organizations.
• Experience supporting clients in highly regulated or operationally complex environments.

Benefits

• Ownership of a marquee enterprise account with significant visibility.
• Opportunity to become a trusted advisor to a household-name organization.
• Direct impact on client success, revenue growth, and long-term partnership strategy.
• Clear path for growth into senior leadership and strategic account ownership.
• Collaborative, people-first culture built on high standards and high trust.