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Contact Center Manager, Client Services
TEFO · Rockville, MD · Posted Jun 25, 2026
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Titan Technologies is seeking a Contact Center Manager (CCM) to lead the day-to-day management, performance, and continuous improvement of Service Desk and Contact Center operations across a multi-year statewide managed IT services engagement under which Titan will implement, operate, and maintain a 24x7x365 ITIL-based Service Desk environment.