Clinical Coordinator
Optimalcare · Jackson, MI · Posted Jun 24, 2026
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Optimal C are is where your dedication meets a rewarding career.
Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We’re committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day.
As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day.
We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life.
We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.
About the Role
Help ensure patients receive the coordinated, compassionate care they deserve. As a Physician Services Clinical Coordinator, you'll serve as the central point of connection between providers, patients, caregivers, and healthcare partners, helping to navigate complex healthcare needs and ensuring care plans are carried out smoothly and efficiently.
This role is ideal for someone who thrives on organization, communication, and problem-solving while finding purpose in supporting elderly and medically complex patients. You'll coordinate services, facilitate communication between care providers, manage patient needs and follow-up activities, and help patients and families access the resources necessary to support their health and well-being. Working closely with providers and community partners, you'll play a key role in ensuring continuity of care while serving as a trusted resource for patients, caregivers, and healthcare professionals.
Through your attention to detail, proactive coordination, and commitment to exceptional service, you'll help create a seamless healthcare experience that allows patients to receive the right care, at the right time, from the right resources.
Location
Home Office: Jackson, MI
Hours
8:00 AM – 5:00 PM, Monday through Friday
Required Qualifications
High school diploma or GED
CENA certification, MA certification, or equivalent work experience
Minimum 1 year of experience in medical field or medical office setting
Strong grasp of medical terminology
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Reliable transportation with valid automobile insurance
Preferred Qualifications
Associate's degree
Experience with geriatric population and/or caregivers
Previous experience in care coordination or medical office management
Essential Skills
Excellent verbal and written communication abilities
Exceptional organizational and time management skills
Strong problem-solving skills with creative thinking
Ability to work well under stress and in urgent situations
Professional communication skills across all organizational levels
Understanding of communication barriers (hearing loss, cognitive impairment)
Ability to triage and prioritize effectively
Customer service orientation with empathy for elderly patients
Pay Range
$18 $21 USD
How We Care for You
Minimum of 3 Weeks Paid Time Off (PTO)
Medical, Dental, and Vision Insurance
HSA and FSA options including Dependent Care
Company paid Short Term Disability
Company paid Life Insurance
401(k) with Employer Match
Mileage Reimbursement
Company Vehicle Program for field roles
Pet Insurance
ID and Fraud Protection
And more...
Background Screening
Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.
Reasonable Accommodations
We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation.
Equal Opportunity Employer
We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.