Assistant Director of Advancement Systems and Analytics
Elmhurst University · Elmhurst, Illinois, United States · Posted May 14, 2026
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Reporting to the Senior Director of Philanthropy, the Assistant Director of Advancement Systems and Analytics supports the administration, optimization, and effective use of the University’s constituent relationship management (CRM) system to advance fundraising and donor engagement efforts at Elmhurst University.
This role is responsible for day-to-day CRM administration, data integrity, reporting, and user support, with a primary focus on Raiser’s Edge NXT. The position ensures accurate and reliable data, supports fundraising operations, and provides actionable insights to the Advancement team.
Position Status: Exempt
Salary Range: $60,000-$65,000. This is the expected salary range for this position. The actual salary offered will depend on a candidate's experience and education, and departmental budget.
Responsibilities
Support daily administration of Raiser’s Edge NXT.
Assist in documenting and improving CRM and prospect management workflows, processes, and data standards in partnership with the Senior Director of Philanthropy.
Partner with advancement teams (major gifts, planned giving, annual giving, and alumni engagement) to ensure effective system use for fundraising and prospect management.
Support system updates, enhancements, integrations, and configuration (data tables, codes, attributes, and business rules) in coordination with IT.
Execute and document data imports, exports, and batch processes, ensuring accuracy and consistency.
Develop and maintain user guides, training materials, and standard operating procedures.
Provide frontline user support, troubleshooting system, reporting, and data issues.
Assist with onboarding and training staff on Raiser’s Edge.
Generate routine and ad hoc reports, dashboards, and fundraising metrics.
Support donor and prospect analysis, including segmentation, portfolio support, and trend reporting.
Utilize Prospect Insights and ResearchPoint tools to support prospect analysis and fundraising strategy.
Conduct prospect research using Raiser’s Edge tools and external sources to assess capacity, affinity, and engagement for individuals, corporations, and foundations.
Maintain and update prospect profiles, including research findings, ratings, and engagement data.
Translate research and data into clear, actionable insights for fundraisers and leadership.
Conduct data audits, deduplication, and quality control to ensure data integrity.
Support data governance standards, compliance requirements, and institutional policies, including charitable registration and donor/endowment reporting.
Support CRM-related projects, including process improvements, data clean-up, and system enhancements.
Assist with project coordination, documentation, and cross-team initiatives such as campaign and donor engagement efforts.
Supervise and support the Advancement Services Specialist, providing guidance, training, and oversight to ensure efficient daily operations and high-quality constituent and gift data management.
Oversee gift processing functions, including the accuracy, timeliness, and compliance of gift entry, acknowledgments, reconciliation support, and related advancement services procedures.
OTHER DUTIES AND RESPONSIBILITIES:
Supports mission, vision and values of Elmhurst University.
Demonstrates a strong commitment to continuous improvement.
Performs other duties and completes special projects as assigned.