Shift Manager- Starbucks- Full Time

The Shift Manager Starbucks is responsible for directly overseeing the operations of the food and beverage outlet on an assigned shift.

Position Responsibilities

Responsible for overall management of restaurant for a particular shift

Creates and ensures a fresh, positive and exciting environment where sanitation, flawless delivery and execution of product excellence and service are paramount

Accountable for and dedicated to ensuring service commitments, standards/expectations, financial goals, and policies/procedures are consistently upheld

Builds rapport, commitment, and loyalty with team members and guests

Ensures that service is carried out in accordance with established policy

Trains and evaluates all restaurant personnel and enforces food and beverage policies and procedures

Ensures sanitation compliance throughout restaurants

Handles customer complaints

Responsible for meeting profit goals in all the restaurants

Responsible for compliance with all regulatory requirements within area of responsibility

Maintains a clean, safe, hazard-free work environment within area of responsibility

Essential Functions

Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment

Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas

Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours

Must be able to lift/push/pull up to 25 lbs