Entry-Level Collision Estimator

Position Summary

The Entry-Level Collision Estimator supports the collision center by assisting with repair estimates, vehicle damage documentation, customer communication, and administrative coordination. This position is designed for an individual interested in building a career in collision estimating, customer service, and collision center operations.

The ideal candidate is organized, customer-focused, detail-oriented, and eager to learn the collision repair and insurance estimating process.

Key Responsibilities

• Assist with preparing preliminary repair estimates under supervision
• Inspect and document vehicle damage accurately
• Take and organize vehicle photos for repair files and insurance documentation
• Learn estimating systems, repair procedures, and insurance processes
• Communicate repair updates internally with technicians and management
• Assist with scheduling repairs and coordinating vehicle intake
• Maintain accurate customer and repair documentation
• Provide professional customer service during intake and delivery processes
• Support efficient workflow throughout the collision center

Qualifications

• High school diploma or equivalent preferred
• Strong organizational and communication skills
• Customer service experience preferred
• Basic computer proficiency and willingness to learn estimating software
• Detail-oriented with strong multitasking abilities
• Valid driver’s license with acceptable driving record

Preferred Skills

• Automotive or collision center experience is a plus
• Familiarity with estimating platforms
• Strong problem-solving and communication abilities
• Interest in pursuing I-CAR or collision estimating certifications

Physical Requirements

• Ability to stand and walk throughout the collision center regularly
• Occasional movement between office, shop, and vehicle areas
• Ability to inspect vehicle damage in various shop conditions

Compensation & Benefits

• Competitive hourly pay
• Training and development opportunities
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match (if applicable)
• Employee discounts on vehicles, parts, and service
• Career advancement opportunities within the dealership group

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