Customer Service Representative- WFH (IL Only)

Customer Service Representative- WFH (IL Only)

$17/hr. + quarterly bonuses (average $700)

Must live in AZ, IA, ID, IL, IN, MN, MO, NM, NV, UT, WI, or WY

Start Date: 8/3/26

PrincePerelson is hiring for Customer Service Representatives to join a growing company who is known to provide a trustworthy and impactful product to their customers. This company also provides amazing healthcare benefits, and lots of employee perks.

We are looking for people that are goal oriented, driven, and who are extremely passionate about providing exceptional customer service. If you are looking to advance your career, then you belong on our team! We are interviewing now and can’t wait for you to apply!

Requirements:

• Minimum 1 year in a call center setting.
• Quiet dedicated workspace / distraction free environment
• Proficient in phone communication and verbal skills, with experience handling high inbound call volume
• Familiarity with CRM systems and their practices
• Customer-centric approach with adaptability to various personality types
• Strong multitasking abilities, adept at setting priorities and managing time effectively

What you’ll do:

• You will handle customer inquiries via inbound calls
• You’ll provide an amazing service to all customers with clear and accurate information.
• You will research unique inquires to provide a resolution or escalate inquire if needed.
• You’ll be responsible for following up with all customer inquiries via phone, email, and chat platforms.
• You will use internal resources to solve inquiries and keep customer notes in the company database.

Benefits:

• Career advancement opportunities
• Amazing health, dental, and vision benefits STARTS DAY ONE
• 401 K Match Plan and PTO Policy
• Tuition Reimbursement Opportunities
• Extremely fun and casual working environment

PrincePerelson & Associates is an Equal Opportunity Employer and complies with all provisions of the EEO and ADA laws. We do not discriminate in our employment practices on the basis of race, color, religion, national origin, sex (including sexual orientation and sexual identity), age, genetic information, parental status, military status, disability, or any non-merit-based factors or other federal, state, or locally protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.

#INDOOS