Medical Billing Customer Support

Providing essential support to the CPAP Centralized Care Team, the part-time Medical Billing Customer Support Specialist will manage new order intake, conduct insurance verification, and assist patients and referral sources, all while working remotely during the 2nd shift from 11:30 am to 8 pm CST. Key Responsibilities Manage all aspects of initial intake, including answering calls, collecting information, and processing paperwork Conduct insurance verification and eligibility checks for services and products Provide patient advocacy by addressing questions and concerns, ensuring satisfaction and timely resolution Required Qualifications High school diploma or GED equivalent Experience with medical billing practices and reimbursement preferred Experience in healthcare administration or patient intake preferred Familiarity with medical terminology preferred One year of related work experience preferred