CNA/HHA/LPN – Transition to full-time call center agent

Are You a CNA, HHA, or LPN Looking for Something New? Your Skills Are Worth More Than You Think.

Pay: $18/hr + Uncapped Monthly Bonuses | Estimated First Year Earnings: $50,000 – $75,000 Location: North Canton, OH

If you've spent your career caring for others, you already have what it takes to thrive here. At TRANZACT, we've found that healthcare professionals — CNAs, HHAs, LPNs and others — make some of our most successful Insurance Sales Agents, and it makes perfect sense. You're already skilled at building trust, explaining complex information in simple terms, listening with empathy, and genuinely advocating for people's wellbeing. Now imagine doing that without the physical demands, irregular hours, or burnout that often comes with bedside care.

Why Healthcare Workers Excel in This Role:

• You already know how to connect with people in vulnerable moments
• You're comfortable navigating Medicare, insurance terminology, and healthcare systems
• You understand what patients and families actually need — and how to communicate it clearly
• You're patient, detail-oriented, and committed to doing right by the people you serve

What You'll Do: Work directly with consumers over the phone to help them find the right Medicare Advantage, Medicare Supplement, or Life & Supplemental insurance plan for their needs. No cold calling — these are warm, inbound-style conversations with people who are actively looking for help.

What We Offer:

• $18/hr base pay plus uncapped monthly sales bonuses
• No cold calling
• Paid training — no insurance license? No problem, we'll help you get it
• Full benefits: Medical, Dental, Vision, 401(k) with matching, PTO & Paid Holidays
• Professional, supportive, and fun culture
• Hybrid and remote options available

What We're Looking For:

• Strong communicators who genuinely care about helping people
• Someone who is patient, trustworthy, and detail-oriented
• Healthcare background a plus — but not required
• Sales experience helpful but not necessary

Ready for a change that still lets you make a difference — just with better hours and bigger paychecks? Apply today and let's talk.

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TRANZACT is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. EOE/Disability/Vet

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Please be sure you apply directly on our website, link is here:

https://jobs.dayforcehcm.com/en-US/tranzact/CANDIDATEPORTAL/jobs/607/apply?flowSelection=true

Experience:

• HHA/LPN or CNA: 1 year (Preferred)

Work Location: Hybrid remote in North Canton, OH