Operations Dispatcher

Job Description

The Transportation Coordinator II is responsible for responding to inbound calls and requests for service needs by allocating accurate resources to facilitate the transport of goods and services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Job Responsibilities

• Performs and coordinates a variety of duties related to dispatch and scheduling
• Responsible for receiving calls for service; prioritizes and coordinates the service requests
• Works closely with management and the dispatch team to communicate needs and ensure timely guest service
• Maintains records and documentation of service requests on appropriate software
• Provides customer service and maintains a friendly demeanor toward customers, guests, clients, and co-workers

Qualifications

• Previous experience in transportation dispatch or related field preferred
• Must have a solid understanding of common software applications
• Demonstrates strong organizational skills, accuracy, and attentional to detail
• Excellent social and communication skills, both written and verbal

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Equal Employment Opportunity

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.