Office Services Coordinator

Office Service Coordinator

📍 Washington, DC, US

On-site

The Office Service Coordinator plays a vital role in creating a professional, efficient, and hospitality-driven workplace environment. This position serves as a central point of contact for employees, clients, and vendors, ensuring that daily office operations are conducted smoothly while consistently adhering to SPS service standards.

What You'll Do:

Reception Front-of-House Services

Welcome and assist visitors, clients, and vendors with professionalism and warmth.

Oversee visitor check-ins, badges, and security protocols.

Maintain a polished and organized reception area.

Office Operations Facilities

Coordinate with vendors, including cleaning, maintenance, and supply partners.

Monitor and follow up on maintenance requests and facility issues.

Support office relocations and workstation setups.

Manage inventory of office and pantry supplies.

Workplace Experience

Ensure meeting rooms and shared spaces are fully functional and prepared for guests.

Support meetings, events, and employee engagement initiatives.

Collaborate with Facilities, IT, and Security teams.

Vendor Service Coordination

Act as the primary point of contact for building management and vendors.

Coordinate work orders and ensure timely resolution of issues.

Escalate service issues as necessary.

Administrative Support

Assist with office projects and operational initiatives.

Track expenses and support the purchasing process.

Maintain service logs and Standard Operating Procedure (SOP) documentation.

What We're Looking For:

2–4 years of experience in office services, hospitality, or facilities coordination.

Exceptional communication and customer service skills.

Proficiency in Microsoft Office and workplace systems.

Ability to multitask effectively in a fast-paced environment.

Core Competencies

Commitment to service excellence and a hospitality mindset.

Meticulous attention to detail and strong organizational skills.

Professional demeanor and strong interpersonal skills.

Work Environment

This role is site-based and may require standing, walking, and occasional lifting. Flexibility may be necessary for events or extended hours.

Travel

N/A

Compensation:

The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.

Use of Artificial Intelligence (AI):

No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.

Vacancy Status:

This posting is for an existing vacancy.

Pay Range

$26 $26 USD

WHAT WE OFFER

Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!

Learning Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!

We Recognize Talent: We offer a variety of recognition programs for all levels of employees!

Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, Paid Time Off.

Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence Robotic Process Automation) in more than 22 countries across the globe. I n North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment oppo…