Medical Administrative Assistant
Roessel Joy · Worcester, Massachusetts · Posted Jun 25, 2026
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Overview
Join our dynamic healthcare team as a Medical Administrative Assistant, where your organizational skills and compassionate approach will be the backbone of exceptional patient care. In this vital role, you will serve as the first point of contact for patients and healthcare providers, ensuring smooth clinic operations and a welcoming environment. Your energy, attention to detail, and proactive mindset will help streamline administrative processes, support clinical staff, and enhance patient experiences every day.
Responsibilities
- Greet patients warmly and assist them with check-in procedures, ensuring a positive first impression.
- Manage appointment scheduling efficiently, coordinating with healthcare providers to optimize daily workflows.
- Maintain accurate patient records by updating electronic health records (EHR) systems with current information.
- Handle incoming calls professionally, addressing inquiries, confirming appointments, and directing urgent messages appropriately.
- Process billing and insurance documentation accurately, verifying coverage details and facilitating claims submissions.
- Support clinical staff by preparing exam rooms, managing supply inventories, and organizing patient documentation.
- Ensure compliance with privacy regulations by safeguarding sensitive patient information at all times.
Experience
- Previous experience in a healthcare setting or medical office administration is preferred but not required; training will be provided for motivated candidates.
- Strong proficiency in using electronic health record (EHR) systems and office software such as Microsoft Office Suite.
- Excellent communication skills with the ability to interact empathetically with diverse patient populations.
- Exceptional organizational skills with keen attention to detail to manage multiple tasks efficiently.
- Ability to work independently and collaboratively within a fast-paced environment while maintaining professionalism.
Join us in making a difference through dedicated support and seamless administrative service!
#RJADM45
Pay: $18.00 - $28.00 per hour
Work Location: In person