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Cashier/Customer Service
Palace Italian Restaurant · Lakeland, Florida · Posted Jul 9, 2026
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Job Overview
Join our dynamic team as a Cashier/Customer Service Associate, where your enthusiasm and dedication will create a welcoming shopping experience for every customer. In this role, you will be the friendly face at the checkout counter, ensuring smooth transactions while providing exceptional service. Your energy and proactive approach will help drive sales, promote products, and foster customer loyalty in a fast-paced retail environment. Whether assisting with product demos or managing stock, your contribution will be vital to our store's success.
Responsibilities
- Operate the Point of Sale (POS) system efficiently to process transactions accurately and quickly.
- Greet customers warmly, answer questions, and assist with product information or demonstrations to enhance their shopping experience.
- Handle cash, credit card, and digital payments with precision and confidence, maintaining proper cash handling procedures.
- Upsell relevant products and services to maximize sales opportunities while ensuring customer satisfaction.
- Maintain well-organized merchandising displays, stock shelves, and ensure the store remains clean and inviting.
- Provide excellent customer service by addressing inquiries via phone etiquette or in person, resolving issues promptly and professionally.
- Support inventory management through stocking shelves, conducting product demos, and assisting with inventory counts when needed.
Requirements
- Prior experience with POS systems and cashiering is highly preferred.
- Demonstrated supervising experience or leadership skills in a retail setting is a plus.
- Bilingual abilities are advantageous for serving diverse customer needs effectively.
- Strong communication skills combined with excellent phone etiquette are essential for engaging customers confidently.
- Ability to perform basic math calculations quickly and accurately for transactions and inventory purposes.
- Experience in pizza stores or retail sales environments is desirable.
- Knowledge of merchandising, stocking procedures, and retail math will help you succeed in this role. Join us if you're passionate about delivering outstanding customer service in a lively retail environment! Your proactive attitude and attention to detail will make a real difference in our customers’ shopping experience while advancing your career in retail sales.
Pay: $18.00 - $25.00 per hour
Benefits:
- Employee discount
Work Location: In person