Entry-Level Customer Care Specialist - Eligibility Screening

Community Health Systems in Fort Wayne, IN is seeking an Eligibility Screening Services Representative to serve as the initial point of contact for customers, addressing inquiries and resolving issues effectively. This entry-level position emphasizes outstanding communication skills and attention to detail, ensuring a positive customer experience.

The Representative will respond to customer requests via phone, email, and chat, while documenting interactions thoroughly in the CRM. Adherence to performance metrics is crucial in this role, alongside collaboration with other departments to facilitate timely resolutions.