Optometric Assistant/Receptionist
Fong and Wong Optometry · San Francisco, California · Posted Jul 5, 2026
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Optometry office looking for a full-time office assistant/receptionist. Individuals who are quick learning and hard working will have opportunities to have more responsibilities. Experience in optometric field preferred but not required.
Requirements:
- High school or equivalent (G.E.D) education
- Retail sales/customer service /public facing experience: 1 year (preferred)
- Must be punctual and carry a professional demeanor and appearance
- Dresses accordingly, in "business casual" attire
- Efficient/fast typing skills, computer literacy
- Friendly and welcoming demeanor
Other Additional Qualifications (helpful but not required)
- Experience in answering phone calls
- Experience in optical sales
- Experience in optometry/medical administration
- Experience with vision benefits/insurance (VSP/EyeMed/etc)
- Experience with Eyefinity/Officemate/other EMR programs
- Knowledge of terminology, procedures and diagnosis for optometry/ophthalmology/opticanary/CPT/ICD-10 coding
- Pre-optometry/Pre-healthcare students
- Bilingual/Multilingual: (Cantonese (Preferred), Mandarin, Spanish, others))
Responsibilities
- Acting as a receptionist to optometrists including: answering phone calls, scheduling exams, confirming appointments, collecting fees, performing related bookkeeping procedures, maintaining appropriate patient records, maintaining records of daily deposits, other data entry
- Maintaining HIPAA compliance
- Cleaning and stocking office, inventory/ordering supplies
- Preparing and mail all postal items
- Performing other related duties as necessary
Additional future responsibilities assigned if qualified or may be training provided if necessary
- Helping patients select frames and lens options.
- Dispensing/adjusting eyeglasses
- Basic vision/medical billing
- Insurance billing and processing orders
- Optometric testing/pretesting
Office Hours: Monday-Friday 9:30am-5:30pm, also may have option to work some Saturdays 9:30am-2:00pm (schedule dependent, not required)
See https://www.sfeyedocs.com/for-prospective-employees.html for details.
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Work Location: In person