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Optometric Assistant/Receptionist

Fong and Wong Optometry · San Francisco, California · Posted Jul 5, 2026

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Optometry office looking for a full-time office assistant/receptionist. Individuals who are quick learning and hard working will have opportunities to have more responsibilities. Experience in optometric field preferred but not required.

Requirements:

  • High school or equivalent (G.E.D) education
  • Retail sales/customer service /public facing experience: 1 year (preferred)
  • Must be punctual and carry a professional demeanor and appearance
  • Dresses accordingly, in "business casual" attire
  • Efficient/fast typing skills, computer literacy
  • Friendly and welcoming demeanor

Other Additional Qualifications (helpful but not required)

  • Experience in answering phone calls
  • Experience in optical sales
  • Experience in optometry/medical administration
  • Experience with vision benefits/insurance (VSP/EyeMed/etc)
  • Experience with Eyefinity/Officemate/other EMR programs
  • Knowledge of terminology, procedures and diagnosis for optometry/ophthalmology/opticanary/CPT/ICD-10 coding
  • Pre-optometry/Pre-healthcare students
  • Bilingual/Multilingual: (Cantonese (Preferred), Mandarin, Spanish, others))

Responsibilities

  • Acting as a receptionist to optometrists including: answering phone calls, scheduling exams, confirming appointments, collecting fees, performing related bookkeeping procedures, maintaining appropriate patient records, maintaining records of daily deposits, other data entry
  • Maintaining HIPAA compliance
  • Cleaning and stocking office, inventory/ordering supplies
  • Preparing and mail all postal items
  • Performing other related duties as necessary

Additional future responsibilities assigned if qualified or may be training provided if necessary

  • Helping patients select frames and lens options.
  • Dispensing/adjusting eyeglasses
  • Basic vision/medical billing
  • Insurance billing and processing orders
  • Optometric testing/pretesting

Office Hours: Monday-Friday 9:30am-5:30pm, also may have option to work some Saturdays 9:30am-2:00pm (schedule dependent, not required)

See https://www.sfeyedocs.com/for-prospective-employees.html for details.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Work Location: In person

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