Digital Solutions Manager (Recruiting Tech & Learning Platforms)

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Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Digital Solutions Manager (Recruiting Tech Learning Platforms) Opportunity

This role sits within People Experience AI transformation and serves as the strategic technical and functional capability lead for Okta's Recruiting and Learning ecosystem. As a Digital Solutions Manager with deep expertise in enterprise systems, integrations, automation, data architecture, and AI, you will define and execute the technology vision that enables scalable hiring, workforce development, and organizational growth.

In this role, you will establish the long-term technical and technical strategy for recruiting and learning systems, ensuring our platforms, integrations, data architecture, and AI capabilities work together seamlessly to support global operations. You will translate business priorities into scalable technical solutions, balancing user experience, operational efficiency, governance, and future-state innovation.

You will operate at the intersection of systems architecture, automation, and user experience—building solutions that improve efficiency, enable better decision-making, and support global growth. This role also requires strong AI fluency, with a focus on leveraging AI-driven capabilities to enhance recruiting processes, learning experiences, and operational automation.

What You'll Own

Roadmap Systems : Define execute the roadmap for Recruiting and Learning systems, ensuring alignment with business goals. Serve as the primary SME across ATS, CRM, LMS and AI tools. Design scalable, future-ready architectures, evaluate emerging technologies, and translate complex business needs into strategic technical solutions through partnership with People Technology and Business leaders.

Integrations, Automation Optimization: Partner with Technology teams to define requirements for integrations across systems using APIs, middleware, and data pipelines. Drive automation of manual processes across recruiting and learning workflows to improve efficiency and reduce operational overhead. Lead the business side of system implementations—including requirements gathering, process mapping, User Acceptance Testing (UAT), and change management/readiness—while partnering with the technology team for solution design, configuration, and deployment. Continuously identify opportunities to streamline workflows and improve system performance.

Data Integrity, Reporting Insights: Establish and maintain data integrity standards, validation rules, and monitoring processes. Ensure data accuracy, accessibility, and consistency across systems. Partner with analytics teams to align on reporting frameworks and enable actionable insights.

AI Enablement Innovation: Leverage AI-enabled capabilities (e.g., candidate matching, chatbots, recommendations, content generation) to optimize recruiting and learning processes. Evaluate and implement AI-driven tools and features across systems. Identify high-impact use cases for AI to improve efficiency, personalization, and decision-making. Partner with stakeholders to drive responsible and scalable adoption of AI solutions.

Troubleshooting, Governance Best Practices: Troubleshoot complex system issues and perform root cause analysis using structured problem-solving approaches. Partner with IT and Security to ensure system reliability, compliance, and scalability. Establish and document best practices for system configuration, usage, and maintenance. Maintain comprehensive technical documentation (system architecture, data flows, configurations).

Leadership Cross-Functional Impact: Act as a technical subject matter expert for recruiting and learning systems within People. Partner with Recruiting and Learning Development teams to translate business needs into technical solutions. Collaborate with Business Technology / IT on integrations, architecture, and system performance. Engage with vendors and external partners to support implementations and roadmap alignment. Support global users through issue resolution, training, and documentation to drive adoption and effectiveness.

What You'll Bring

Deep expertise in recruiting systems (ATS, CRM, interview platforms) and Learning Management Systems (LMS)

Strong experience in system configuration, architecture, and administration

Experience leading system implementations and managing medium-to-large complexity technical initiatives

Strong understanding of data models, reporting, and system governance

Demonstrated ability to troubleshoot co…