On-Site Community Association Manager
HOA Talent · Jacksonville, Florida, United States · Posted Jun 18, 2026
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Position Overview
The On-Site Community Association Manager (CAM) is responsible for the overall management, daily operations, and resident satisfaction of a single community association. This role serves as the primary point of contact for the Board of Directors, homeowners, vendors, and on-site staff.
The CAM provides leadership, direction, and operational oversight to ensure the community is maintained in accordance with governing documents, Florida Statutes, and the management contract. This position directly supervises on-site personnel, including a Maintenance Technician and Administrative Assistant, and ensures efficient day-to-day operations while delivering a high level of customer service.
Key Responsibilities:
Community & Operational Management
Oversee the daily operations of the community, ensuring cleanliness, safety, and overall property standards are maintained.
Conduct regular property inspections to identify maintenance needs, safety concerns, and compliance issues.
Develop and implement preventive maintenance schedules and capital improvement plans.
Coordinate and oversee all maintenance activities, repairs, and improvement projects.
Ensure work orders are completed timely and accurately, with proper follow-up.
Board & Resident Relations
Serve as the primary liaison to the Board of Directors and homeowners.
Attend and facilitate Board, Annual, Budget, and committee meetings; prepare agendas, minutes, and board packages.
Provide guidance to the Board regarding governance, best practices, and Florida Statutes.
Respond promptly to Board and homeowner inquiries and resolve concerns in a professional manner.
Enforce governing documents, rules, and regulations consistently and fairly.
Welcome new residents and promote positive community engagement.
Financial Management
Prepare draft annual budgets in collaboration with accounting and present to the Board.
Review monthly financial reports, general ledger, and variances for accuracy.
Prepare and present monthly management reports and recommendations.
Approve invoices and ensure timely vendor payments.
Assist with audits, reserve studies, and insurance renewals.
Monitor expenses and identify potential financial risks or savings opportunities.
Administrative & Reporting
Maintain accurate and organized association records, including contracts, insurance, and governing documents.
Prepare weekly and monthly management reports detailing operations, projects, and violations.
Utilize management software to track work orders, violations, and communications.
Ensure compliance with all contractual obligations and reporting requirements.
Compliance & Risk Management
Ensure compliance with federal, state (Chapters 718 & 720), and local regulations.
Manage violation enforcement procedures and related correspondence.
Coordinate insurance claims, incident reporting, and risk mitigation efforts.
Work with legal counsel as needed to support the Association.
Vendor & Project Management
Solicit bids, prepare RFPs, and present vendor recommendations to the Board.
Supervise vendors and contractors to ensure quality performance, timeliness, and budget adherence.
Oversee capital projects, renovations, and major repairs from start to completion.
Recommend vendor changes when necessary based on performance.
Staff Supervision & Leadership
Directly supervise on-site staff, including the Maintenance Technician and Administrative Assistant.
Assign, prioritize, and monitor daily tasks and responsibilities.
Train, coach, and evaluate staff performance; conduct performance reviews.
Ensure proper staffing coverage and operational efficiency.
Foster a professional, team-oriented environment focused on customer service and accountability.