Medical Receptionist

Join our ophthalmology practice serving the San Joaquin & Stanislaus Counties!

We are dedicated to delivering exceptional eye care and are looking for a bilingual medical receptionist to become a valued member of our team.

RESPONSIBILITIES:

• Answer and manage a high volume of incoming phone calls in a courteous and efficient manner.
• Schedule, reschedule, and confirm patient appointments.
• Verify insurance eligibility, obtain authorizations, and assist with insurance-related questions.
• Prepare and maintain accurate patient charts and electronic medical records.
• Communicate with physicians and clinical staff regarding urgent patient concerns and scheduling needs.
• Collect and update patient demographic and insurance information.
• Maintain patient confidentiality and ensure compliance with HIPAA guidelines.
• Assist with opening and closing office procedures, including unlocking and securing the office.
• Travel between our office locations as needed to support daily operations.
• Provide excellent customer service while assisting patients with questions and ensuring a positive office experience.

REQUIREMENTS:

• Bilingual in English and Spanish.
• At least 1 year of experience in a medical office or similar healthcare setting.
• Experience with electronic health record (EHR) systems; EPIC experience is preferred.
• Strong organizational skills with excellent attention to detail.
• Ability to multitask and remain professional in a fast-paced environment.
• Excellent verbal and written communication skills.
• Reliable transportation and the ability to work at any of our office locations as needed.

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid sick time
• Paid time off

Experience:

• Medical receptionist: 1 year (Required)

Language:

• Spanish (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person