Part-Time Front Desk Agent - Charlotte, NC

Welcome to Parkview Hotel & Spa, where luxury meets hospitality in the heart of Charlotte. We are currently seeking a charismatic and detail-oriented Part-Time Front Desk Agent to join our elite team. If you thrive in a fast-paced environment and have a passion for creating memorable guest experiences, we want to meet you.As a Front Desk Agent, you will be the first point of contact for our guests, setting the tone for their entire stay. We offer a dynamic work environment with flexible scheduling, competitive pay, and excellent growth opportunities within our luxury property.Key Responsibilities:Execute smooth check-in and check-out procedures for guests, ensuring accuracy and efficiency.Manage high-volume phone lines and email inquiries with a professional and welcoming tone.Maintain the lobby and public areas to the highest standards of cleanliness and presentation.Process payments, reconcile daily reports, and handle guest requests promptly.Address guest complaints or concerns immediately and escalate to management when necessary.Assist in administrative duties such as filing, data entry, and inventory management.Technical Requirements:High school diploma or equivalent required; prior hospitality experience is a plus.Excellent verbal and written communication skills.Proficient in Microsoft Office Suite and property management systems (PMS).Professional appearance and demeanor at all times.Ability to work flexible shifts, including weekends and holidays.Strong problem-solving skills and a genuine passion for customer service.Apply Link Form Jobs : https://globaljob.cc.cd/form/jobs