Assistant Manager of People Operations - Aventura

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

The Assistant Manager, People Operations is a key member of the store leadership team responsible for driving workforce planning, recruiting, onboarding, and team development. This role partners closely with Store Leadership to build high-performing teams, elevate the employee and guest experience, and support operational excellence through strategic staffing, leadership coaching, and talent initiatives. The Assistant Manager, People Operations embodies ALO’s guiding principles while fostering a culture where teams love to work and guests love to shop.

People Operations Leader

Utilize recruiting tools and talent acquisition strategies to source external candidates through recruiting events, job fairs, networking, and competitive outreach

Support the posting and maintenance of open positions across internal and external job boards for lead and associate vacancies

Lead and model a service culture that prioritizes the guest experience through training, coaching, and recognition

Build and maintain strong talent pipelines while supporting onboarding, leadership development, and retention initiatives

Partner directly with ALO’s recruitment team to ensure alignment with broader talent strategy

Business Leader

Partner with Store Leadership to support workforce planning, staffing strategies, and talent forecasting aligned with business needs

Analyze staffing trends, scheduling opportunities, and retention insights to support operational and financial performance

Support payroll efficiency while maintaining optimal staffing levels and guest experience standards

Represent the business in meetings and cross-functional discussions in partnership with Store Leadership

Drive initiatives that support employee engagement, retention, and operational productivity

People Leader

Champion a culture where teams love to work and guests love to shop by modeling ALO’s mission, guiding principles, and service standards

Lead through accountability, consistent coaching, communication, and development of talent across the store team

Build teams committed to continuous learning through ongoing feedback, training, and reinforcement of guest-service and sales behaviors

Facilitate meaningful 30/60/90-day check-ins with new hires to support onboarding, engagement, development, and long-term retention

Support succession planning and development initiatives to strengthen internal talent pipelines

Coach leaders on creating schedules that balance business priorities with team member needs and scheduling preferences

Operations Leader

Oversee onboarding and employment processes including orientations, ensuring Day 1 document retention setting new hires up for success on their first day employment documentation, and communication of start dates

Support scheduling strategies that improve consistency in team member hours while identifying external staffing needs when necessary

Oversee and support execution of key operational and visual processes to ensure the store environment reflects ALO brand standards and delivers an elevated guest experience

Champion strong visual standards on the sales floor by leveraging business performance insights, product storytelling, and operational execution

Ensure operational consistency and compliance with company policies, workforce practices, and talent processes

Sales Service Leadership Qualifications

3-5 years of retail or related industry leadership experience

Working knowledge of MS Office (Word, Excel and Outlook)

Extraordinary interpersonal and communication skills, both verbal and written

Agile with the ability to handle multiple tasks in a changing environment

Strong understanding of retail business operations, workforce planning, and employee experience strategy

Proven ability to coach, develop, and influence leaders and team members

Requires constant movement in and around all areas of the store

Aligns with and embodies ALO’s Guiding Principles

Ability to lift, push, carry or otherwise move up to 50 pounds

Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder

Ability to stand and move for an entire shift

Assistant Manager Schedule

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of J…