JCS Central Office Receptionist School Year

LOCAL DISTRICT CLASSIFICATION PLAN

CLASS TITLE: RECEPTIONIST

BASIC FUNCTION:

Operate a telephone switchboard at District or school-site office; perform receptionist, clerical and mail distribution duties; provide routine information to the public; perform receptionist duties, greeting and directing visitors.

REPRESENTATIVE DUTIES:

•Operate a switchboard; provide routine information and assistance; receive incoming calls and make necessary connections to school or District office or individual; take and transmit information and messages as requested.

Perform a variety of clerical work as assigned including posting and maintaining records, typing and duplicating materials, receiving, sorting and distributing mail, preparing bulk and certified mail and maintaining postage records; assist other offices with a variety of clerical duties as directed.

Greet, screen and direct visitors to appropriate departments; provide routine information to the public.

Prepare, duplicate, assemble and distribute materials; maintain telephone personnel directory as assigned.

File and type routine lists, records, reports and correspondence.

Operate a variety of office equipment including typewriter, postage meter, calculator and copy machine.

Distribute forms and applications; assist in completion and verify accuracy and completeness.

Assure the switchboard is covered during working hours; train and provide work direction to substitutes and student workers.

Contact police, security, fire and medical personnel as procedures require.

Perform related duties as assigned.

KNOWLEDGE AND ABILITIES:

KNOWLEDGE OF:

Operation of telephone switchboard.

Telephone techniques and etiquette.

Modern office practices, procedures and equipment.

Correct English usage, grammar, spelling, punctuation and vocabulary.

Basic computer operation.

Basic math.

Postage regulations.

Interpersonal skills using tact, patience and courtesy.

Record-keeping techniques.