Senior Manager, Marketing Operations

About Altruist

Altruist is transforming the multi-trillion dollar wealth management industry by building an AI platform for wealth professionals. We partner with financial advisors nationwide, empowering them to grow, optimize time and resources, and deliver superior outcomes for their clients.

We're looking for exceptional talent to help us achieve our mission of making financial advice better, more affordable, and accessible to all. If you're passionate about challenging the status quo and want to do the most important work of your life, we'd love to meet you!

But first, our values

Kindness - Kindness doesn’t just equal niceness. We listen to understand. We embrace, and encourage healthy debate and diverse perspectives. We approach conflict openly, honestly, and respectfully.

Brilliance - Humility is the skill we’re most proud of and possessing a growth mindset is always top of mind. We take ownership in everything we touch; regularly using our unique superpowers to reach a common goal as a team. We succeed and fail as one.

Grit - When challenges arise, we stay laser focused on achieving our mission and finding a way forward, even when it’s hard. We are nimble and maintain a sense of urgency, swiftly adapting to change and overcoming obstacles.

The opportunity

Altruist is entering an exciting phase of growth, and we're looking for a Sr Marketing Automation Operations Manager to join our quickly scaling Marketing team! You’ll play a critical role in driving growth by developing best-in-class marketing automation and operations capabilities. Working cross-functionally with marketing, sales, and product teams, you’ll drive the delivery of seamless experiences throughout the customer journey. You will develop and manage systems to take a user from their first web session to becoming a valued customer on the Altruist platform.

This is a hybrid role based out of our Culver City office, with three days per week in the office.

Your impact

Develop and implement comprehensive marketing automation strategies to support Altruist’s growth objectives

Oversee the setup, configuration, and management of marketing automation platforms such as Chilipiper, HubSpot, WordPress, Outreach.io, Appcues, Amplitude, Tableau, and similar tools to streamline marketing workflows and campaigns

Collaborate with cross-functional teams including marketing, sales, and product to create and execute automated marketing campaigns that target key segments and personas

Analyze and optimize marketing automation workflows to improve lead generation, lead nurturing, and conversion rates throughout the marketing and sales funnels

Manage the integration of marketing automation platforms with CRM systems (e.g., Salesforce) to ensure seamless data flow and accurate tracking of leads, opportunities, and customers

Develop and maintain documentation for marketing automation processes, including standard operating procedures, best practices, and guidelines for internal stakeholders

Monitor and report on key performance metrics related to marketing automation initiatives, providing insights and recommendations for continuous improvement

Stay current with AI and industry best practices in marketing automation, making recommendations for new tools and strategies to enhance marketing operations.

Train and support marketing and sales teams in using marketing automation tools effectively, including providing guidance on campaign setup, segmentation, and A/B testing

What you bring

Experience - 5+ years of experience in marketing automation, operations, or related roles, preferably at a B2B financial services, fintech, or SaaS organization

Strong analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations for optimization

Excellent project management skills with the ability to manage multiple projects simultaneously and meet tight deadlines

Solid understanding of B2B marketing principles and strategies; fintech or financial services experience is a plus

Proficiency in CRM systems such as Salesforce, including experience with data management and integration between CRM and marketing automation platforms

Education - Ideally looking for a B.A. / B.S. degree in relevant fields such as Marketing, Business Administration, Communications, Advertising, etc.

Technical aptitude - You’re technologically savvy and can easily get up to speed on modern tech stacks ( Salesforce, HubSpot, Marketo, Pardot, or similar tools; certification in relevant platforms is a plus )

Ownership - The pride you put into every aspect of your work is unparalleled and undeniable

Superb communication - Intentional dialogue is a superpower. You listen as well as you share your perspective with others.

Resilience - We’re inspired by your unwavering determination to achieve success, no matter the adversity you face along the way.

Assurance - Your confidence is brilliant, yet ego-less. You possess a strong knowledge base, t…