Pharmacy & Sr. Certified Tech

Job Description

Provide and train others to deliver exceptional customer service by helping people live healthier lives. Treat customers and employees fairly and ethically, ensuring a safe, clean, inclusive environment. Serve as a responsible community member and deliver the right products and services with fair and accurate pricing. Provide direct patient intervention with health and wellness services as allowed by state and federal laws. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Support company health and wellness initiatives.
• Understand and adhere to HIPAA regulations and company policies.
• Maintain current national and/or state registration, certification, or license as required.
• Administer vaccinations, point of care testing, complete Technician Product Verification, and undertake other advanced pharmacy technician duties as allowed by state law.
• Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgment.
• Provide a stellar customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing steps.
• Provide day‑to‑day training support for pharmacy associates; monitor and assist new techs through the technician training program (except California).
• Lead by example to enforce department standards.
• Represent store‑wide meetings/huddles when necessary.
• Support workflow and pharmacist oversight through shift leadership, delegating station rotation and resolving issues.
• Act as pharmacy safety subject‑matter expert, recognizing opportunities and coaching for compliance.
• Comply with and reinforce sanitation and safety regulations, identifying unsafe conditions and notifying management.
• Enforce local, state, and federal regulations; report illegal activity such as robbery, theft, or fraud.
• Perform all essential job functions and tasks of a Pharmacy Certified Technician.
• Execute job functions with or without reasonable accommodation.

Qualifications

Minimum

• High School Diploma or GED.
• One year of Pharmacy Certified Technician experience within the Kroger enterprise (except California).
• At least 18 years of age.
• Completion of company‑approved Technician Product Verification program and ongoing maintenance requirements.
• Completion of company‑approved Point of Care training program and ongoing maintenance requirements.
• Completion of company‑approved practical immunization training program and ongoing maintenance requirements.
• Active enrollment in American Heart Association Basic Life Support course.
• Demonstrated ability to maintain confidentiality and protect sensitive information.
• Excellent oral and written communication skills.
• Self‑motivated, organized, able to prioritize, plan, and meet deadlines.
• Proven attention to detail and stellar customer service skills.
• Completion of national and/or state registration, certification, or licensure as required.

Desired

• One year of experience in a management or supervisory role.

Benefits

• A wide range of health coverage, including medical, dental, vision, and prescription options.
• Flexible scheduling with paid time off, including holiday and sick pay.
• Employee Assistance Program for emotional and financial support.
• Associate discounts on purchases.
• Up to $21,000 in tuition reimbursement over a career.
• Opportunities for growth through training programs and career pathways.
• Participation in 401(k) plan and/or pension fund where eligible.
• Group term life insurance eligible where applicable.
• Access to mental health resources and employee assistance.
• Professional development and tuition assistance.