Gaming Operations Coordinator

Gaming Operations Coordinator

Hybrid – 3 days/week onsite in Bellevue, WA

Love games? Organized to a fault? Comfortable jumping into a little bit of everything? We’re looking for a

Gaming Operations Coordinator to join our client’s team. This role is a mix of promo execution (about 60%) and support/ticketing (about 40%) , with some ad-hoc work sprinkled in - think of it as a generalist role with a solid operational focus.

You’ll help keep things running smoothly behind the scenes by setting up promotions, wrangling marketing assets, coordinating with localization, and keeping calendars on track. On the support side, you’ll field questions from game developers (mostly low-level stuff), escalate anything more complex, and help troubleshoot issues as they come up. You’ll also help keep internal documentation up to date—this team uses Confluence.

This role offers a high level of autonomy , and it's a great fit for someone who enjoys structure but doesn’t need hand-holding, likes variety in their day-to-day, and isn’t afraid to dive into different types of tasks.

What You’ll Be Doing

Set up and manage platform promotions on the backend

Keep track of the promo calendar and related tasks—like sending assets for localization and coordinating with external marketing folks

Handle inbound support requests from game devs, answering FAQs and escalating trickier issues

Spot recurring issues, bugs, or clunky processes and help flag them to the team

Update and maintain documentation (using Confluence)

Tackle random operational tasks as they come up