Assistant Service Advisor / Front Office Assistant

We're looking for a friendly, organized, and reliable Assistant Service Advisor to support our Service Manager and help keep our busy auto repair shop running smoothly.

Responsibilities

• Answer incoming phone calls and assist customers.
• Schedule service appointments.
• Greet customers when they arrive.
• Check customers in and out.
• Process payments and cash out invoices.
• Update customers on repair status.
• Assist with estimates and work orders.
• Communicate with technicians and the Service Manager.
• Help maintain an organized front office.
• Perform general administrative tasks as needed.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Comfortable using computers and learning shop management software.
• Automotive experience is helpful but not required—we will train the right person.
• Positive attitude and willingness to learn.

Job Type: Full-time

Pay: $35,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off

Shift:

• 8 hour shift

Work Days:

• Monday to Friday
• No weekends

License/Certification:

• Driver's License (Preferred)

Work Location: In person