Receptionist (Customer Care Coordinator) at Pet Resort

Page Point Pet Resort is looking to hire a Customer Care Coordinator to handle all of our new and existing clients. Customer Care Coordinators are the welcoming first impressions to our luxury Resort! You are an essential part of ensuring everyone who calls or walks through our doors has a fantastic experience here.

Job Duties of a Customer Care Coordinator: (although not limited to)

• Answering a multi-line phone system
• Greeting & checking in resort pets and their parents
• Scheduling appointments and reservations
• Providing client education on the resort and requirements for all services
• Maintaining accurate records
• Helping with social media
• Emailing and texting with clients
• Sending pet updates and photos to parents

Qualifications of a Customer Care Coordinator:

• Cheerful, caring & professional demeanor
• Strong computer & typing skills
• Handle multi-phone lines
• Excellent written and verbal communication skills
• Must love pets and people
• Being on your feet for a good portion of the day
• Always be dependable and punctual
• Dependable transportation
• Strong work ethic
• Demonstrate a positive and fun attitude

Your wellbeing matters

We know that your passion for pet well-being is why you chose this profession. We offer work-life balance, monthly lunches, employee pet benefits, and staff outings. We believe, that if you love coming to work every day, you will stand behind our mission every day

Weekend Availability Required

Job Type: Part-time

Pay: $16.50 - $18.00 per hour

Benefits:

• Employee assistance program
• Employee discount

Application Question(s):

• Please list 2 dates and times that you are available for a quick video interview.

Experience:

• Pet Resort : 1 year (Preferred)
• Customer service: 1 year (Required)

Work Location: In person