Sr. Technical Project Manager

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.

The Role

The Senior Technical Project Manager (Sr TPM) drives the execution and coordination of strategic, cross-functional initiatives within the organization. This role partners with business and technical teams to create clarity, align priorities, and ensure work progresses efficiently across multiple workstreams. The Sr TPM facilitates planning, delivery tracking, risk management, and stakeholder communication while helping teams navigate ambiguity and remove execution barriers. They support Agile and hybrid delivery practices by promoting accountability, operational discipline, and continuous improvement. The Sr TPM works closely with leadership and delivery teams to improve processes, strengthen collaboration, and increase visibility into program health and outcomes. This role also mentors teams on delivery best practices and contributes to PMO standards, tooling, and operational maturity. Success in this role requires strong organizational and communication skills, sound project management judgment, and the ability to influence and coordinate across teams without direct authority.

What you will do

Lead moderately complex cross-functional initiatives from planning through execution and delivery

Coordinate timelines, dependencies, risks, and stakeholder communications across multiple teams

Drive structured execution through clear planning frameworks, action tracking, milestone management, prioritization, and follow-through

Own PMO artifacts including Program Plans, RAID Registers, and Communication

Plans, ensuring they reflect current risks, decisions, and timelines

Facilitate alignment discussions and help resolve cross-functional ambiguity or execution gaps

Facilitate and manage dependencies and risks, escalating and mitigating appropriately when risks impact milestones

Support release readiness, delivery planning, and cross-team coordination activities

Partner with Product, Engineering, Design, and Business teams to maintain delivery alignment

Coach teams on practical agile delivery practices that improve predictability, transparency, and collaboration

Reinforce best practices within agile ceremonies including sprint planning, backlog refinement, and standups

Facilitate retrospectives that allow the team to reflect and continuously improve on their collaboration and delivery practices Monthly (at minimum)

Identify delivery inefficiencies and help teams improve workflows, decision-making, and execution rhythms

Mentor other Project Managers, and contribute to org-wide delivery best practices As Needed

Contribute to continuous improvement of PMO standards, templates, and delivery practices

Build strong working relationships across technical and business functions

Provide concise and transparent updates tailored to different audiences, including senior leadership

What you'll bring

BA/BS Degree (4-year) BA/BS Degree (4-year) Bachelor's Degree in appropriate field of study or equivalent work experience.

4-6 years experience in project management, program management, scrum leadership, agile delivery, or related operational roles

Working knowledge of Agile, Scrum, Kanban, or hybrid delivery methodologies

Experience working in ambiguous, fast-moving environments with evolving priorities

Experience coaching teams on agile delivery practices or process improvement initiatives.

Experience supporting multiple concurrent initiatives or workstreams.

Working knowledge of Agile, Scrum, Kanban, or hybrid delivery methodologies

Strong organizational, communication, and stakeholder management skills

Excellent leadership, communication (written, verbal and presentation) and interpersonal skills.

Self-motivated, decisive, with the ability to adapt to change and competing demands.

Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.

Must be able to learn, understand and apply new technologies.

Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective.

Exposure to PMO environments, delivery governance, or …