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Medical Receptionist

Wellward Medical · Lexington, Kentucky · Posted Jul 4, 2026

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Wellward Regenerative Medicine is seeking the perfect professional for our Medical Receptionist position!

Wellward Medical is a Lexington, KY based Integrative Health Clinic which offers Orthopedic and Sports Medicine, Pain, Mental Health, Functional & Lifestyle Medicine. We focus on methods ranging from non-surgical orthopedics and sports medicine practices to medically supervised weight loss programs, with additional services extending into Anti-Aging and Sexual Health.

Medical Receptionist Job Responsibilities:

  • Serve our patients with kindness, compassion, competency and passion
  • Welcome patients and visitors to our beautiful office or on the phone
  • Optimize patient and clinician time by scheduling appointments in person or by telephone
  • Minimize wait times by anticipating the next patient coming through the door and identifying potential scheduling errors
  • Collect and enter patient demographic and insurance information
  • Verify active insurance coverage
  • Collect copays, co-insurance and outstanding balances when patients arrive for an appointment
  • Point of service sales of supplements and other products we offer in-office
  • Protect our patients' rights by maintaining HIPAA Compliance of medical, personal, and financial information (training provided!)
  • Contribute to team effort by accomplishing related results as needed

Medical Receptionist Qualifications / Skills:

  • Exceptional Customer Service and Interpersonal Skills
  • General knowledge of insurance coverage of benefits
  • Ability to multi-task and work in a fast paced work environment
  • Flexibility
  • Telephone Etiquette
  • Time management
  • Organization
  • Attention to detail
  • Scheduling
  • Word processing
  • Professionalism
  • Quality focus

Job Type: Full-time - Monday through Friday 8:30am-5pm

Pay: $15.00 - $17.00 per hour

TEAM WELLWARD BENEFITS

  • Medical Insurance
  • 401(k) w/company match - Safe Harbor
  • Supplemental Short & Long Disability/Dental/Life/Accident/Vision/etc...
  • Paid Holidays
  • Paid Time Off
  • Service/Merchandise Discounts
  • Dynamic and Positive Work Culture
  • Team Wellward Apparel & More!

**Benefits subject to change/qualifications required to be eligible

Compensation: $15.00 - $17.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Wellward is more than a clinic - it's a new way to think about healthcare. With a focus on regenerative medicine our experienced team examines each patient's case with an innovative, targeted eye. Through advanced techniques and a personally tailored approach, we treat the structural cause of pain and injury with non-surgical orthopedic options. We will transform your everyday experience.

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