Security Systems Sales & Operations Specialist

Job Description

• Serve as the primary point of contact for customers visiting or contacting the branch.
• Promote and sell security solutions, including CCTV, intrusion alarms, access control systems, fire alarm systems, monitoring services, equipment servicing, and system installations.
• Identify customer needs and recommend appropriate security and life-safety solutions.
• Manage daily branch operations, including scheduling appointments, processing transactions, and maintaining customer records.
• Conduct customer follow-ups and maintain ongoing client relationships.
• Coordinate with technicians, installers, and internal teams to support project execution.
• Assist with inventory management and equipment tracking.
• Support local marketing and business development activities.
• Conduct site visits and job-site walkthroughs to evaluate customer requirements.
• Assist with basic system layouts, design documentation, and project coordination when needed.

Qualifications

• Previous experience in sales, customer service, branch operations, or another customer-facing role.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and CRM systems.
• Strong organizational and problem-solving skills.
• High school diploma or equivalent.
• Valid driver's license and reliable transportation.
• Preferred experience in security, fire alarm, access control, CCTV, low-voltage, or life-safety industry.
• Experience conducting site surveys or customer assessments.
• Familiarity with security system layouts, blueprints, or installation documentation.
• Exposure to AutoCAD, Bluebeam, Visio, D-Tools, or similar software.
• Experience in security sales, estimating, project coordination, or technical sales.
• Industry certifications related to security systems, fire alarm systems, low-voltage technology, or sales.

Why Is This a Great Opportunity

• Serve as the primary point of contact for customers visiting or contacting the branch.
• Promote and sell security solutions, including CCTV, intrusion alarms, access control systems, fire alarm systems, monitoring services, equipment servicing, and system installations.
• Identify customer needs and recommend appropriate security and life-safety solutions.
• Manage daily branch operations, including scheduling appointments, processing transactions, and maintaining customer records.
• Conduct customer follow-ups and maintain ongoing client relationships.
• Coordinate with technicians, installers, and internal teams to support project execution.
• Assist with inventory management and equipment tracking.
• Support local marketing and business development activities.
• Conduct site visits and job-site walkthroughs to evaluate customer requirements.
• Assist with basic system layouts, design documentation, and project coordination when needed.

Salary Type : Annual Salary

Salary Min : $ 45000

Salary Max : $ 65000

Currency Type : USD