Office Assistant 1

Eligibility

Open to Alaska Residents only. Please check our residency definition to determine if you qualify.

Responsibilities

The Office Assistant 1 position processes all incoming and outgoing discovery documents, communicates with various agencies and the public over the phone and email, creates case files, organizes and scans files, files, fax documents, and performs other clerical tasks as needed. The role includes daily courier service to OCS off‑site offices and other agencies, as well as backup support for the front desk and additional clerical duties.

Special Note

All positions require successful completion of a background investigation, including fingerprinting and a criminal records check.

Qualifications

• Customer Service: Maintain a professional demeanor when interacting with the public or other agencies, providing timely and attentive service that reflects positively on the division.
• Computer Skills: Use computers, software applications, databases, and automated systems to accomplish work.
• Interpersonal Skills: Show understanding, friendliness, courtesy, tact, empathy, and concern to others; develop and maintain effective relationships with people from varied backgrounds and situations.
• Attention To Detail: Notice and verify details, recognizing the component parts of a procedure or object.
• Clerical: Apply knowledge of clerical equipment and software, processes, techniques, and professional standards to complete routine office work to generally accepted professional standards.

Benefits

Full‑time benefits include insurance, retirement, paid leave, and twelve paid holidays per year. The position offers opportunities for transfers and promotions within the agency and promotes work‑life balance with a professional office environment.

EEO Statement

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1‑800‑587‑4095 in Juneau or TTY: Alaska Relay 711 or 1‑800‑770‑8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811‑0201. The State of Alaska is an equal opportunity employer.