Manager, Data Center Facilities

Manager, Facilities

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose:

Honesty, Reliability, Curiosity, Collaboration, and Passion.

About the role and what you'll be doing:

As a Manager, Data Center Facilities at Ensono, you will provide leadership and operational ownership for the local Data Center Facilities team. This role is responsible for the day-to-day operational health, risk posture, readiness, reliability, and continuous improvement of the facility. You will oversee the operation and maintenance of all critical and non-critical infrastructure systems to ensure 100% uptime, customer confidence, regulatory compliance, and safe execution of all facility work. This includes leadership of the local facilities team, vendor/OEM oversight, change management discipline, incident response, capacity planning, budget ownership, and strategic facility improvement initiatives.

You will manage all critical infrastructure systems, including generators, UPS systems, fuel systems, switchgear, PDUs, chillers, CRAHs/CRACs, fire detection/suppression, BMS, and monitoring systems. You'll establish and enforce daily, weekly, and monthly rounds, inspections, alarm response expectations, and documentation standards. Using BMS, DCIM, CMMS, ticketing, and trend data, you'll identify recurring issues, equipment degradation, alarm patterns, energy inefficiencies, and predictive maintenance opportunities. You'll participate in and lead facility-related change management activities, serve on-call 24x7 for incident management and emergency response, and act as local incident commander during facility events.

The Facility Manager must operate with a strong sense of ownership, procedural discipline, safety awareness, and customer-focused communication while ensuring the site remains audit-ready, resilient, and positioned for future growth. This role requires more than technical knowledge—you must lead the facility to protect uptime, develop people, manage risk, support growth, and ensure every system, vendor, procedure, and team member is operating with discipline and purpose to help our clients Do Great Things.

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

What You Will Need:

10-15 years of facilities experience in mission-critical environments such as data centers, hospitals, laboratories, or similarly critical operations

Minimum 7 years in a supervisory or management role with direct responsibility for team leadership, vendor management, and operational decision-making

Strong knowledge of data center critical systems, including generators, UPS systems, fuel systems, switchgear, PDUs, chillers, HVAC/CRAH systems, fire detection/suppression systems, and building management systems (BMS)

Proven experience managing vendors, maintenance programs, projects, budgets, and emergency response in high-stakes operational environments

Strong leadership, communication, and decision-making skills with the ability to make sound business and operational decisions in fast-paced, high-pressure situations

Confidence in customer-facing and executive-facing situations, with ability to communicate complex technical issues clearly to diverse audiences

Demonstrated ability to work effectively with internal teams, external clients, vendors, consultants, and contractors

Calm leadership under pressure with strong ownership, follow-through, and high standards for safety and procedural compliance

Ability to challenge weak MOPs, unsafe work, or poor vendor execution while maintaining professional relationships

Comfort making critical decisions with incomplete information and understanding that uptime, cost, capacity, customer trust, and risk are connected priorities

Bonus Qualifications

OSHA 10 or OSHA 30 certification

NFPA 70E awareness or formal electrical safety training

Electrical, mechanical, or building systems trade background (electrician, HVAC technician, facilities engineer, etc.)

Data center operations certification such as Uptime Institute Accredited Tier Specialist (ATS), DCEP (Data Center Energy Practitioner), CDCP (Certified Data Centre Professional), CDCS (Certified Data Centre Specialist), or similar industry credentials

Experience with BMS platforms, D…