Barista - Hourly

Highgate is a premier real estate investment and hospitality management company renowned for its innovative approach in the industry. As a dominant player in major U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, Highgate has built a robust presence with expanding operations in Europe, Latin America, and the Caribbean. The company boasts a portfolio of global properties with an aggregate asset value exceeding $20 billion and generates over $5 billion in cumulative revenues annually. Highgate stands out for its comprehensive expertise across all stages of the hospitality property cycle, from initial planning and development through recapitalization or disposition. The company also distinguishes itself by developing bespoke hotel brands and leveraging cutting-edge proprietary revenue management tools that analyze and predict market trends to maximize asset value and operational performance. Highgate's executive team comprises some of the most experienced leaders in the hotel management sector, making the company a trusted partner for leading ownership groups and major hotel brands. The corporate offices are strategically located in London, New York, Dallas, and Seattle, supporting a global footprint and fostering close collaboration with partners worldwide.

As a Barista at Highgate, you will play a vital role in delivering excellent customer service within the hospitality division. This role is hourly and requires the ability to operate efficiently under a dynamic, customer-focused environment. Baristas at Highgate are responsible for preparing and serving coffee, tea, and other beverages tailored to meet customer preferences. They operate cash registers and manage credit card transactions accurately while ensuring that the guest experience always remains warm, friendly, and professional. The position involves physical demands such as occasional lifting up to 40 pounds, standing for the duration of shifts, and continuous reaching and precision work. Successful Baristas maintain a friendly demeanor, communicate effectively with guests and team members, and handle multiple tasks simultaneously to prioritize excellent service. Employees are expected to attend regular training and meetings, adhere to the company’s standards regarding appearance and grooming, and support productivity by identifying areas for improvement and assisting in their resolution. Highgate values attentive, courteous service and encourages a welcoming atmosphere for every guest. This role offers the opportunity to grow within a leading hospitality management organization and develop skills in customer service, beverage preparation, and operational compliance while working in some of the industry's most prestigious locations. With a commitment to supporting its workforce, Highgate provides an inclusive environment that fosters learning and career advancement for its team members.

• Ability to stand during entire shift
• Occasional lifting or carrying of up to 40 pounds
• Constant reaching, turning, and performing precision work
• Effective verbal and written communication skills
• Ability to listen, understand, and clarify concerns
• Ability to multitask and prioritize
• Maintain regular attendance and punctuality as required by scheduling

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