French Speaking Customer Support Specialist | Relocate to Sofia, Bulgaria
Mercier Consultancy Group · TELECOMMUTE · Posted Jul 9, 2026
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Are you fluent in French and looking for an exciting international career opportunity abroad?
We are hiring French - speaking Customer Support Specialists to join our international teams in Sofia , Bulgaria.
In this role, you will support French-speaking customers by answering questions, resolving issues, and providing excellent customer experiences. You will work from a modern office in Sofia alongside colleagues from different cultures and backgrounds.
This opportunity is open to candidates who are already living in Bulgaria or are interested in relocating to Sofia. If relocation is required, we will support you throughout the process and help you start your new career abroad.
Key Responsibilities
Provide professional customer support to French-speaking customers via phone, email, and/or chat.
Respond to customer inquiries and provide accurate solutions.
Assist customers with product, account, and service-related questions.
Document customer interactions in internal systems.
Follow company procedures and quality standards.
Collaborate with international teams to ensure customer satisfaction.