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Transit (Platform & Rider Outreach) Ambassador - BRTA
Keolis America, Inc. · Pittsfield, MA · Posted May 28, 2026
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The Transit Platform & Rider Outreach Ambassador serves as a visible, customer service-oriented presence within the transit system, focused on improving the rider experience through engagement, education, and proactive support. This role is responsible for assisting passengers, promoting safe and courteous behavior, providing service information, and gathering rider feedback to help enhance overall system performance.