Technical Curriculum Developer (Agentic AI for IT Support and Data Analytics)
Perscholashires · United States · Posted Jul 6, 2026
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ABOUT PER SCHOLAS:
For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn , X , Facebook , Instagram , and YouTube .
Per Scholas preferred hires reside within the following states : AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA
DEPARTMENT: Curriculum Solutions
POSITION TITLE: Technical Curriculum Developer (Agentic AI for IT Support and Data Analytics)
LOCATION: Remote, EST (5–10% travel for video production)
REPORTS TO: VP, Product Development Operations
EMPLOYMENT TYPE: Temporary 3 months
WHO WE’RE LOOKING FOR
We are seeking a technically strong and instructionally minded Content Developer to design, develop, and deliver a high-impact on-camera workshop series on Agentic AI for IT Support and Data Analytics.
This role is for a technical practitioner and educator - someone who understands real-world IT support and Data Analytics workflows and can translate them into structured, hands-on learning experiences using AI tools such as ChatGPT.
You are not just a content writer; you are a builder and demonstrator who can apply AI tools to real IT and Data Analysis tasks, design practical learning experiences, and confidently deliver high-quality recorded instructional content.
WHAT YOU’LL DO
Content Design Development (30%)
Module Creation: Design and develop a multi-module learning series that applies AI across both IT Support tasks (documentation, customer interaction, troubleshooting, automation, and scripting) and Data Analytics tasks (data cleaning, exploratory analysis, querying, visualization, and reporting), sequenced so learners advance from GenAI prompting to lightweight agentic workflows.
Technical Documentation: Develop lesson plans, scripts, facilitation guides, and learner materials for both domains.
Scenario-Based Learning: Create real-world scenarios: IT support tickets, logs, and user issues, alongside Data Analytics cases such as messy datasets, business questions, and dashboard/reporting requests.
Curriculum Architecture: Translate IT Support and Data Analytics job tasks into structured, progressive learning modules aligned to entry-level roles.
On-Camera Instructional Delivery (30%)
Video Production: Script and record concise 5-8 minute instructional videos demonstrating real-time use of GenAI and, in later modules, agentic AI tools across both IT Support and Data Analytics.
Demonstration-Based Teaching: Show prompting techniques, iterative workflows, and validation methods, building toward agent/tool orchestration and multi-step automation.
Engagement Clarity: Deliver clear, structured, and engaging content for asynchronous learners.
Hands-on Workshop Design (40%)
Workshop Development: Create 30-45-minute hands-on workshops aligned with each module across both tracks.
Task-Based Learning: Design activities using AI: troubleshooting, documentation, automation, and scripting (IT Support), and data cleaning, querying, analysis, and visualization (Data Analytics).
Assessment Design: Build performance-based exercises that validate learner competency in both domains.
WHAT YOU’LL BRING TO US
Hands-on experience across IT Support and Data Analytics workflows.
Demonstrated ability to apply AI tools (e.g., ChatGPT) to real technical tasks.
Strong communication skills and comfortable demonstrating on camera.
Required Skill Sets
Technical Expertise
2-5 years of combined experience across IT Support (Help Desk, Desktop Support, or Service Desk) and Data Analytics (analyst, reporting, or BI work).
Strong understanding of OS troubleshooting, networking basics, and ticketing workflows.
Data Analytics fundamentals: data cleaning, querying (SQL), spreadsheet analysis, and data visualization (e.g., Excel/Google Sheets, and a BI tool such as Tableau or Power BI).
Experience applying AI tools like ChatGPT to documentation, troubleshooting, scripting, and data analysis tasks.
Familiarity with basic scripting (PowerShell, Bash, or Python); Python for data analysis (e.g., pandas) is a plus.
Exposure to agentic AI concepts such as…